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Updates and Upgrades

 

Customer service is one of the basic pillars of our company philosophy. Our interest in the customer doesn’t simply end when the invoice is paid. Beyond the purchase we are always glad to give you the necessary support, which you might need for your daily work.
Because of the integration between RSTAB or RFEM and the add-on modules, there is no separation according to individual programs possible. An update concerns therefore the complete program group. For an update you receive a CD that contains all current program versions of the program group RSTAB or RFEM.
For DOS-programs the existing conditions are still valid. A current update of a DOS-program has to be always ordered separately.
Upgrades are, unlike updates, heavily revised or even completely rewritten versions and are not automatically part of the service contracts.  Skipping upgrades is not possible. This means that you cannot upgrade from version 1.xx of a program to version  3.xx, when there is a version 2.xx. You have to purchase and install all versions in between.
You can always order additional copies of the manuals that have been delivered with the programs.

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Current News

Our software is permanently undergoing improvement and functional extension. With our service contract you will benefit in more than one way.

Do you have questions about our products? Do you need advice on your current project? Useful hints and solutions to many questions you can find under FAQ - and that 24/7.

Or you can use our free fax and e-mail-hotline for fast and competent responses. Stay in touch with all the improvements and extensions of our updates. Update-reports...

Do you still use our 'old' DOS-programs and do these not run on new, fast computers? If so, download the newest files under Patches.

But why don’t you simply change to the newest generation of our software? You wouldn’t use old tires on your new car either. You will certainly not regret it and might save yourself a lot of trouble. We will be pleased to inform you about the different options and the pricing. Simply give us a ring: Phone +49-9673-9203-0