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Stav k 2021

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Prohlášení o ochraně osobních údajů - E-shop


Use of our webshop

If you wish to order from our webshop, the conclusion of contract requires you to state your personal data or transfer it from the existing customer account. Your given data is necessary to process your order.

Information that is required to process the order is marked separately, further information is voluntary.

Customer account

If you purchase a product from Dlubal Software or use one of our services for the first time (e.g. trial, student version), we will set up a password-protected customer account, which you can use to view and manage user-related and other data.

Find more information about it at Customer Account.

Duration of data retention

Due to commercial and tax law regulations, we are obligated to save your address, payment and ordering data for a period of ten years. However, after two years, we restrict processing, this means that your data is only used to comply with legal obligations.

Data security

Credit card information will not be saved, but directly collected and processed by our payment provider. We protect our website and other systems against loss, damage, access, alteration or circulation of your data by unauthorized people by implementing technical and organizational action.

In order to prevent unauthorized access of third parties to your personal data, particularly financial data, the ordering process will be encrypted by TLS technology.


Kontaktujte Dlubal Software

Pokud máte další dotazy k našim informacím o ochraně osobních údajů a zpracovávání vašich osobních údajů, můžete se také obrátit přímo na našeho interního referenta pro ochranu osobních údajů nebo nám poslat e-mail na adresu .

Naše pracovnice pro ochranu osobních údajů je k dispozici také v případě žádostí o informace, podnětů nebo stížností na ochranu osobních údajů.

+420 227 203 203