Legal Matters

State: 2022

  • Legal Notices

Data Protection - Newsletter



On the website of Dlubal Software GmbH, users are given the opportunity to subscribe to our enterprise's newsletter. Dlubal Software GmbH regularly informs its customers, prospects, and business partners via newsletter about:

  • New products
  • Practical tips
  • Product recommendations
  • New services
  • Exclusive actions
  • Vouchers
  • Practical / free services
  • Interesting projects created with Dlubal software
  • Current trends

Subscription to our newsletters

The input mask used for this purpose determines what personal data is transmitted to the controller when ordering the newsletter.

The enterprise's newsletter may only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers for newsletter distribution. For legal reasons, a confirmation e-mail will be sent to the e-mail address registered by a data subject for the newsletter, in accordance with the double opt-in procedure. This confirmation e-mail is used to prove whether the owner of the e-mail address has authorized the reception of the newsletter as the data subject.

Data collection at registration

During the registration for the newsletter, we also store the IP address of the computer system assigned by the internet service provider (ISP) and used by the data subject at the time of registration, as well as the date and time of the registration. The collection of this data is necessary in order to retrace the (possible) misuse of a data subject's e-mail address at a later date and therefore serves to legally protect the controller.

The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter may be informed by e-mail, as long as this is necessary for the operation of the newsletter service or a registration thereof, as this could be the case in the event of modifications to the newsletter, or in the event of a change in technical circumstances. 

There will be no transfer of personal data collected by the newsletter service to third parties except to our legally independent Dlubal branches within the shared Customer Relationship Management system (CRM).

Termination of subscription at any time

The subscription to our newsletter may be terminated by the data subject at any time. The consent to the storage of personal data, which the data subject has given for receipt of the newsletter, may be revoked at any time. For the purpose of revoking consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time directly on the website of the controller, or to communicate this to the controller in a different way.

Newsletter tracking

The newsletter of Dlubal Software GmbH contains so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails which are sent in HTML format, to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, Dlubal Software GmbH may see if and when an e-mail was opened by a data subject, and which links in the e-mail were opened by the data subject.

Such personal data collected in the tracking pixels contained in the newsletters are stored and analyzed by the controller in order to optimize the distribution of the newsletter, as well as to customize the content of future newsletters even better to the interests of the data subject. This personal data will not be passed on to third parties. Data subjects are at any time entitled to revoke the respective separate declaration of consent issued by means of the double opt-in procedure. After a revocation, this personal data will be deleted by the controller. Dlubal Software GmbH automatically regards a withdrawal from the receipt of the newsletter as a revocation.

Newsletter with product recommendations and practical tips

As a customer of Dlubal or recipient of our services (e.g. use of demo, trial, or student version), you will receive newsletters with product recommendations and practical tips. In this case, you will receive the newsletters irrespective of whether or not you subscribed to a newsletter. We want to inform you about products from our range of offers that might interest you based on your last purchases. You will also receive valuable tips for the use of our software.
If you do not wish to receive any newsletters or advertising messages from us anymore, you may terminate the subscription at any time. Please write your termination notice in text form (e.g. e-mail, fax, letter) to our contact address, or unsubscribe on the web page Subscribe to Newsletter using the unsubscribe link. Naturally you will also find an unsubscribe link at the end of each newsletter.
Legal basis is Article 6 (1) lit. f GDPR, as well as Section 7 (3) UWG (Act Against Unfair Competition).

Contact Us

Contact Dlubal

If you have any questions about this privacy policy and the processing of your personal data, you can contact our internal data protection officer via email at [email protected].

Our data protection officer can assist you with requested information, suggestions, or concerns.

(267) 702-2815

[email protected]