When starting the program, I get warning No. 10312 "Program authorization failed." How can I start the full version?


You are probably using a program version that is not covered by your authorization file.

Example: You have received an authorization file in 2019, which expires on December 31, 2019. If you install a program version of 2020 now, you will receive the described warning when starting the program.

In this case, you need a current authorization file AUTHOR.INI, which you can find in your Dlubal Account (requires a valid service contract). If you do not know your login data, please contact your system administrator or our customer support at info-us@dlubal.com.

If you do not have a valid service contract yet, please contact our sales team at sales@dlubal.com.


10312 Warning No. 10312 Authorization Service contract expired

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