FAQ 002454 EN-US 02/20/2019

Frank Faulstich General

Crash in hmpalert.dll

Answer

The crash has occurred in the hmpalert.dll. This DLL is part of HitmanPro Alert.

The problem can probably be resolved by excluding the following three folders from real-time monitoring of antivirus software:

The program folder of RFEM / RSTAB:
C: \ Program Files \ Dlubal \ RFEM 5.xx
C: \ Program Files \ Dlubal \ RSTAB 8.xx

The data folder:
C: \ Program Data \ Dlubal

The folder for the temporary data: See picture 1.

Keywords

Crash hmpalert.dll

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