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FAQ 002458 EN-US

02/20/2019

Frank Faulstich General

Crash in sysfer.dll

Answer

The crash has occurred in sysfer.dll. This DLL is part of Symantec security software.

The problem can probably be resolved by excluding the following three folders from real-time monitoring of antivirus software:

The program folder of RFEM / RSTAB:
C: \ Program Files \ Dlubal \ RFEM 5.xx
C: \ Program Files \ Dlubal \ RSTAB 8.xx

The data folder:
C: \ Program Data \ Dlubal

The folder for the temporary data: See picture 1.

Keywords

Crash sysfer.dll

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