I have problems with the installation of Dlubal Software programs. What could be the reason for this?

Answer

Installation problems often have the following causes:

  • Antivirus software
If the installation is aborted with an error message including the term "HASP" (see Figure 01), your antivirus program blocks the installation of the dongle driver. Please deactivate the antivirus software during the installation so that the driver can be installed.

  • User rights
Make sure that the user has sufficient rights. The document in the Downloads section below contains detailed information. It is recommended to start the installation file by selecting the shortcut menu option (click the right mouse button) "Run as Administrator."

  • Windows updates
Make sure that your operating system is up to date and the latest updates are installed. This is often a problem with older operating systems (Windows 7/8) as the updates can be deactivated manually. For Windows 10, the updates are usually installed automatically.

Keywords

installation problem, problems with the installation, HASP, dongle driver, installation errors

Downloads

Contact us

Contact Dlubal Software

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(267) 702-2815

info-us@dlubal.com

RFEM Main Program
RFEM 5.xx

Main Program

Structural engineering software for finite element analysis (FEA) of planar and spatial structural systems consisting of plates, walls, shells, members (beams), solids and contact elements

Price of First License
3,540.00 USD
RSTAB Main Program
RSTAB 8.xx

Main Program

The structural engineering software for design of frame, beam and truss structures, performing linear and nonlinear calculations of internal forces, deformations, and support reactions

Price of First License
2,550.00 USD
Stand-Alone Steel Structures
CRANEWAY 8.xx

Stand-Alone Program

Design of crane runway girders according to EN 1993-6 and DIN 4132

Price of First License
1,480.00 USD
Stand-Alone Timber Structures
RX-TIMBER Glued-Laminated Beam 2.xx

Stand-Alone Program

Timber design of single-span and wide-span glulam beams according to Eurocode 5 or DIN 1052

Price of First License
1,120.00 USD
Stand-Alone Timber Structures
RX-TIMBER Roof 2.xx

Stand-Alone Program

Timber design of flat, monopitch and duopitch roofs according to Eurocode 5

Price of First License
360.00 USD
Stand-Alone Timber Structures
RX-TIMBER Continuous Beam 2.xx

Stand-Alone Program

Timber design of simple, continuous and Gerber beams with or without cantilever according to Eurocode 5 or DIN 1052

Price of First License
360.00 USD
Stand-Alone Timber Structures
RX-TIMBER Purlin 2.xx

Stand-Alone Program

Timber design of coupled purlins and continuous beams according to Eurocode 5 or DIN 1052

Price of First License
360.00 USD
Stand-Alone Timber Structures
RX-TIMBER Frame 2.xx

Stand-Alone Program

Timber design of three-hinged frames with finger joint connections according to Eurocode 5 or DIN 1052

Price of First License
360.00 USD
Stand-Alone Timber Structures
RX-TIMBER Column 2.xx

Stand-Alone Program

Timber design of rectangular and circular columns according to Eurocode 5 or DIN 1052

Price of First License
360.00 USD
Stand-Alone Timber Structures
RX-TIMBER Brace 2.xx

Stand-Alone Program

Timber design of stiffening truss bracing according to Eurocode 5 or DIN 1052

Price of First License
360.00 USD
Cross-Sections Thin-Walled
SHAPE-THIN 8.xx

Cross-Section Properties Software

Section properties, stress analysis, and plastic design of open and closed thin-walled cross-sections

Price of First License
1,120.00 USD
Stand-Alone
COMPOSITE-BEAM 8.xx

Stand-Alone Program

Design of composite girders according to ENV 1994-1-1 (Eurocode 4)

Price of First License
1,480.00 USD