996x
002649
2019-03-18

Question

Our server has no Internet connection. How can I activate the new NET softlock?


Answer:

In this case, we can activate the NET softlock manually.

We recommend installing the dongle drivers beforehand, then opening the Admin Control Center on the server in the web browser of your choice.

Then, go to the Diagnostics category. Here you can create a fingerprint file using the "ID" button at the top right of the window.

Please send this file to [email protected] with your customer number.
You will then receive a "V2C" file from us.

In the Admin Control Center on the server, go to the "Update Attach" category and upload the "V2C" file to the server.

If the activation is successful, you will receive a corresponding message.