New

FAQ 003029 EN-US

09/11/2019

Markus Baumgärtel General RFEM RSTAB

Recently I cannot save anymore. Unfortunately, the cause cannot be identified.

Answer

There are several reasons which could impede the model from being saved:


  • Virus Scanner
Please add exceptions for the real-time check in the virus scanner or temporarily deactivate it directly.

Which of these exceptions should be added can be found in the following article:


  • User Rights
Make sure that the user has sufficient rights. The document mentioned in the Downloads contains detailed information about this. It is recommended to start the installation file by selecting the shortcut menu option (click the right mouse button) "Run as Administrator."

  • Windows Updates
Make sure that your operating system is up to date and the latest updates are installed. This is often a problem with older operating systems (Windows 7/8) as the updates can be deactivated manually. For Windows 10, the updates are usually installed automatically.

  • Program Update
In the program, there is the option of an automatic search for updates:

Select the menu "Options → Program Options." In the Program tab of the dialog box, you can define if and after how many days the program should search for updates.

In the "Help" menu, you can also start a search for updates manually.

  • Storage Location
It is also sometimes the case that settings have been changed on the server. This sometimes leads to the user having no access rights afterwards and saving them is no longer possible.

It is therefore recommended to save the model once locally on the computer. If this is successful, it is recommended to check the settings of the network again, if necessary.

  • Uninstalling
If all these attempts have not helped, it may help if you completely uninstall all Dlubal applications and install the programs "freshly" again.

Keywords

Saving is not possible Save problem issues Virus scanner User rights Update Network

Downloads

Links

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RFEM Main Program
RFEM 5.xx

Main Program

Structural engineering software for finite element analysis (FEA) of planar and spatial structural systems consisting of plates, walls, shells, members (beams), solids and contact elements

Price of First License
3,540.00 USD
RSTAB Main Program
RSTAB 8.xx

Main Program

The structural engineering software for design of frame, beam and truss structures, performing linear and nonlinear calculations of internal forces, deformations, and support reactions

Price of First License
2,550.00 USD