3083x
003327
2019-07-24

Question

When trying to open an RFEM/RSTAB file, I get the error message "The central directory was not found in the archive..." What can I do?


Answer:
The data of an RFEM/RSTAB structure are saved as packed by default. If this packing process is interrupted or disturbed by other software, a faulty archive may occur.
You can upload your RFEM/RSTAB file via our website and we will try to save the data. Please see the link below.

To avoid this problem in the future, please save very large files locally on your PC and then move them to a network path, if necessary.
Please pay attention to the correct settings in your antivirus software, as it may also cause problems when reading and writing data.