We have received a NET softlock and have activated it successfully on the license server. However, the dialog box 'Authorization' appears after having installed the programs on the user PCs when the program is started. If I select the option 'Run Full Version' and refer to the authorization file, I get a message saying that the license has already been activated. What should I do?

Answer

If no authorization file is already being used on the computer, the program tries to reactivate the softlock. However, as it is already active, the corresponding message appears. There are two ways to apply the already activated license to the clients.
  1. Select the 'Demo Version' option in the 'Authorization' dialog box and enter it as follows: Help -> Authorization -> Import Authorization File
  2. Rename the AUTHOR.ini file to AUTHORE.ini and save it in the directory C:\ProgramData\Dlubal\Global\General Data

Keywords

Net softlock License already activated Network license Authorization Error No. 2594

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