In addition to our technical support (e.g. via chat), you’ll find resources on our website that may help you with your design using Dlubal Software.
Frequently Asked Questions (FAQ)
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AnswerPlease open the Admin Control Center on the server via http: // localhost: 1947Then switch to the Update / Attach category and select the "V2C file (s)" provided by us via "Select file". Then press "Add file". If the update is successful, you will receive a message.
AnswerInstall the latest dongle drivers on the new license server.http://download.dlubal.com/?file=Sentinel_LDK_GUI_setup.zip
If the new license server has the same IP address as the old server, the dongle can simply be changed over and no adjustments need to be made on the clients.
If the IP addresses are different, the IP address must be set on the clients either via the configuration in the Admin Control Center or via the hasplm.ini.
The procedure described above makes sense if client and server are not in the same subnet. Clients via VPN should have access or in advance a configuration in the Admin Control Center was made.
AnswerThe administration interface can be accessed via http://localhost:1947. No further installation i srequired because this service is available after the installation of the dongle driver.
All Sentinel dongles are displayed in the option Sentinel Keys. By clicking on one of these dongles you get to the address of the server.
Our licenses are displayed with the vendor number 48521. If you select the option Sessions here, you can see who is using which license.
AnswerIf the client is in another network segment, it is necessary for Admin Control Center ("ACC") to refer to the IP address of the computer with the network dongle plugged.
You can access ACC using this address
http: // localhost: 1947
Under "Configuration," tab "Access to Remote License Managers," you should enter the IP address of the computer with the network dongle in the "Specify Search Parameters" text box.
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