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  • Answer

    The causes for the CLONED status can be different. To help us solve the problem, please provide us with the following information.

    Has the NET-SOFTLOCK been operated on a virtual machine or a physical server?
    Have you made any changes to the hardware?
    Was it moved to a different VM when operating on a VM?

    Please send us the C2V file of NET-SOFTLOCK. To do this, open the Admin Control Center on the server via http: // localhost: 1947
    Under Sentinel Keys you will find the CLONED NET Softlock and at the end of the line a button "C2V".
  • Answer

    The following procedure must be used to remove the cloned license:
    1. Go to http: // localhost: 1947 to access the Admin Control Center (ACC).
    Second In the "Admin Control Center" (ACC), locate the target license "Sentinel SL AdminMode".
    Third Click on the "Certificates" button on the right side of the SL description.
    4th Record the name of the corresponding certificate and the path to the certificate base in the Certificates section: The default path is: C: / Program Files (x86) / Common Files / SafeNet Sentinel / Sentinel LDK / installed
    5th Delete the certificate file in the directory C: / Program Files (x86) / Common Files / SafeNet Sentinel / Sentinel LDK / installed
    6th Restart the server.



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