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2021-02-25

Behavior in Case of Program Issues

Mistakes have no chance with us: Dlubal Software pursues open communication of known problems or malfunctions. The aim is always to avoid damage to you, as a customer, when using the software. We systematically document program errors and submit them to a correction process. Technical customer support is at your side in case of the detection of program errors and, if possible, provides remedial action via workarounds. When releasing a new version, you can view the most important corrections online in the form of update reports. This is how Dlubal ensures that the software is always optimized.