In addition to our technical support (e.g. via chat), you’ll find resources on our website that may help you with your design using Dlubal Software.
Frequently Asked Questions (FAQ)
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Open SHAPE-THIN as an administrator: Right-click the SHAPE‑THIN instance → "Run as Administrator", see the figure.
As an alternative, you can uninstall SHAPE‑THIN and perform a new installation as an administrator as described above.
The project manager is divided into several areas. On the left, there is the project navigator. The upper middle area displays either the models assigned to a project (tab "RFEM," "RSTAB," and so on) or an overview of the projects (tab "Projects").
When displaying the project overview, it is not possible to create a new RFEM or RSTAB model. To do this, switch to the "RFEM" or "RSTAB" tab. The video shows a short instruction.
The message is caused by the following situation.
By entering a name of a new project, the path for the directory including the new file folder is defined.
If the folder is subsequently modified again, the name of the file folder to be created is reset.
To avoid this, you can create the folder first.
As an alternative, you can add the name manually in the file path.
There can be many reasons for that. Your model may have tension members and you did not deactivate the "Connect Crossing Members" option during the import.
Your model is unstable at the crossing points of tension members.
If I deactivate this option, I still get an error message. Why?
The calculation parameters were probably not adjusted sufficiently in the file before. Tension members often require a special treatment, which can be added in the calculation parameters.
Further information to find out the reasons for the instabilities is described in this FAQ.
In this case, the following procedure is recommended:
- Open the Project Manager and search for the project, to which you want to add the file, in the project navigator on the left.
- Right-click this project and open Windows Explorer (see Figure 01).
- Drag and drop the desired file and then close Windows Explorer.
- Thus, the file is assigned to the desired project.
AnswerThe message means that the connected project folder (for a block) is not found. This may happen, for example, if the folder has been renamed or moved after creating the block.In the case you do not need this project folder for the block anymore, you can use the [Disconnect] button in the dialog box to remove it from the management. However, if you still need the project, click the [Skip] or [Skip All] button (if several folders are incorrect) to close the dialog box, and note the file paths.You can use the "Connect Folder" command in the Block Manager menu "Category" to integrate the folder as a project in Block Manager. Click the [Browse] button to specify the folder and enter the project name.In the Block Manager menu, you can also create a new project and connect it to the new path.
The file for Block Manager is called CTL.dlp by default and is located in the C:\ProgramData\Dlubal\Global\Project Manager\ folder.If the file is damaged or blocked (for example, by a virus scanner), the error shown in the figure is displayed. In this case, it is recommended to adjust the virus scanner's filter settings.To fix the error, search for the file in the specified path. If it is available, select it, and click [Open] to confirm the dialog box. Now, click [Repeat] to confirm the error message. Block Manager should open as usual.If the file is damaged or cannot be found, download the CTL.dlp under "Downloads" below this FAQ, copy it to the default path, and try the previous selection again.
AnswerOpen Block Manager, select and right click the block to be protected. Here, select "Set as Read Only." If you want to unlock the block again, this works in the same way.
In this case, you have defined an RF‑DYNAM Pro case and the results are not available. There are two ways to solve the problem:
- Open the Calculation menu and select "Calculate All."
- Select the RF‑DYNAM Pro add-on module and only calculate the results of it.
Now, you can perform the design again in RF‑STEEL EC3. The RC previously shown in red can now be found under "To Design."
The default path for the RWIND Simulation projects created by RFEM/RSTAB is C:\Users\Public\Documents\Dlubal\RWIND Simulation 1.x\ProjectsRX.
You can adjust this path in the "Program Options" dialog box.
This setting can be found in the menu "Options" → "Program Options," tab "Files and Directories," category "RWIND Simulation projects created by RFEM/RSTAB."
Did you find your question?
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Wind Simulation & Wind Load Generation
With the stand-alone program RWIND Simulation, wind flows around simple or complex structures can be simulated by means of a digital wind tunnel.
The generated wind loads acting on these objects can be imported to RFEM or RSTAB.
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