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Frequently Asked Questions (FAQ)
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AnswerThe causes for the CLONED status can vary. To help us solve this problem, please provide us with the following information.
Please send us the C2V file of NET-SOFTLOCK. To do this, open the Admin Control Center on the server at http: // localhost: 1947. Under Sentinel Keys, you can find the CLONED NET softlock and a "C2V" button at the end of the table.
- Was the NET-SOFTLOCK operated on a virtual machine or a physical server?
- Have you modified the hardware?
- When operating on a VM, has it been moved to a different host?
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