In addition to our technical support (e.g. via chat), you’ll find resources on our website that may help you with your design using Dlubal Software.
Frequently Asked Questions (FAQ)
Customer Support 24/7
Once you have registered, you will receive a confirmation email with a link that will allow you to participate in the webinar for free. Please open this link a few minutes before the start of the webinar and follow the instructions.
To participate in the webinar you need a computer with internet access as well as speakers, headphones, headset or similar to hear the sound. Alternatively, you can also receive the sound over a telephone (normal landline costs). You can ask via chat in the webinar.
Where can I find the associated chat window to contact?
AnswerThe chat window is on our homepage: https://www.dlubal.com/de, see picture.
Did you find your question?
If not, contact us via our free e-mail, chat, or forum support, or send us your question via the online form.
Your support is by far the best
“Thank you very much for the useful information.
I would like to pay a compliment to your support team. I am always impressed how quickly and professionally the questions are answered. In the industry of structural analysis, I use several software including service contract, but your support is by far the best.”