In addition to our technical support (e.g. via chat), you’ll find resources on our website that may help you with your design using Dlubal Software.
Frequently Asked Questions (FAQ)
Customer Support 24/7
AnswerThe data of an RFEM/RSTAB structure is saved as packed by default. If this packing process is interrupted or disturbed by another software, a faulty archive may occur.You can upload your RFEM/RSTAB file via our website and we will try to save the data. Please see the link below.To avoid this problem in the future, please save very large files locally on your PC and then move them to a network path, if necessary.
Please, pay attention to the correct settings in your antivirus software, as it may also cause problems when reading and writing data.
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If not, contact us via our free e-mail, chat, or forum support, or send us your question via the online form.
Wind Simulation & Wind Load Generation
With the stand-alone program RWIND Simulation, wind flows around simple or complex structures can be simulated by means of a digital wind tunnel.
The generated wind loads acting on these objects can be imported to RFEM or RSTAB.
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