In addition to our technical support (e.g. via chat), you’ll find resources on our website that may help you with your design using Dlubal Software.
Frequently Asked Questions (FAQ)
Customer Support 24/7
AnswerThe useful life of the student version is limited to 1 year. However, it can be extended again and again for a further year, whereby a new current enrollment certificate has to be presented in each case. Please use the following form to renew:
AnswerThe license must be transferred again. With "Help" -> "Authorization" you can read the license on the target computer again.
AnswerYour student license is connected to your computer. After the first activation on your computer, a "fingerprint" with information about your hardware components is sent to us. If you try to activate the same license on another computer, this error message appears.
Changing specific hardware or formatting/partitioning your driver may also cause the loss of your license. In such a case, you have previously to transfer the license to another computer and back again. For the description of how it works, see PDF document on page 2.
2127-softwarelizenz.pdf (838 kB)
software-licence.pdf (835 kB)
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