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  • Answer

    Go to the Sentinel Admin Control Center (http://localhost: 1947) in the Configuration menu -> Access to Remote License Manager -> here make sure that 'Allow Access to Remote Licenses' and 'Broadcast Search for Remote Licenses' are checked. Try turning on 'Aggressive Search for Remote Licenses'. If this doesn't help either, enter the server's IP address directly into 'Remote License Search Parameters.'
  • Answer

    The RWIND Simulation program is protected against unauthorized use. Before you buy the program, you can use a limited trial license to test all program features before the purchase. After this trial period, the program switches to a limited demo mode and deactivates the function to activate a new trial license. If you indicate a justified reason, the program can be authorized again with a temporary trial license via the e-mail activation.

    For this, proceed as follows:

    1. Run RWIND Simulation "As Administrator." To do this, right-click the RWIND Simulation icon and select "Run As Administrator."

      Figure 01 - Program Start
    2. Click the "Activate Now" button to confirm the authorization check.

      Figure 02 - Authorization Check
      Then, the "RWIND Simulation 1.xx Demo Authorization Status" dialog box appears.

    3. In the "RWIND Simulation 1.xx Demo Authorization Status" dialog box, select the "Software Key" option in the Authorization Method area and click the "Activation via E-Mail" function in the lower part.

      Figure 03 - E-mail Activation
      This opens the "Activation by E-Mail" dialog box.

    4. In the "Activation by E-Mail" dialog box, enter the license number 1111 as well as the name and address of your institution under License Information.
      Furthermore, enter a user-defined description of the workstation to be activated under "Description of Workspace" and the RWIND Simulation level with an expiry date of the activation to be carried out under "Required Authorization."
      Then, click the "Generate Request Code" button to confirm your entries.

      Figure 04 - Generating Request Codes
      The "RWIND Simulation 1.xx Demo" dialog box appears.

    5. Check the data entered in the "RWIND Simulation 1.xx Demo" dialog box. If they comply, click "OK" to confirm the dialog box.

      Figure 05 - Checking Entries
      This opens the "Activation by E-Mail" dialog box.

    6. The "Activation by E-Mail" dialog box consists of three parts. In the "Step 2" tab, the required request code is displayed on the left. Copy this text block to the Windows clipboard by clicking the "Copy Request Code" button and then paste the code into a blank e‑mail with [Ctrl]+[V] or the Windows paste function. Send this e-mail to support@dlubal.com with the justified reason for a new trial period for further processing.

      Figure 06 - Sending Request Code
    7. You will receive an activation code from us. In the dialog box, go to the "Step 3" tab and enter this code in the "Activation Code" text box.
      Then, click the "Activate Now" button to run the activation process.

      Figure 07 - Program Activation

    After the successful authorization, you receive a confirmation message and can test the program for the specified trial period without any restrictions. After the expiration of the trial period, the program automatically switches to the limited demo mode.

  • Answer

    You have a license of the program SHAPE‑THIN 7 or SHAPE‑THIN 8. Your service contract includes all updates within these program versions.

    However, SHAPE‑THIN 9 is a fee-based upgrade. Our sales department will make you an offer for the program switch.

  • Answer

    The RWIND Simulation program is protected against unauthorized use. If the software key is authorized, the program is only authorized for a specific activation period, which must be defined by the user. After this period, the program automatically switches to the demo mode; the previously used license is freely availablea gain for a new activation. To avoid the reactivation on the same single‑user computer, it is possible to renew the license online (a computer is connected to the Internet) by specifying a new activation period before the activation period expires. Proceed as follows:

    1. Run RWIND Simulation "As Administrator." To do this, right-click the RWIND Simulation icon and select "Run As Administrator."

      Figure 01 - Program Start

    2. Select the "RWIND Simulation - License and Authorization" function in the "Help" menu.

      Figure 02 - License and Authorization Settings

      This opens the "RWIND Simulation 1.xx Authorization Status" dialog box.

    3. Check in the "RWIND Simulation 1.xx Authorization Status" dialog box if an active software key authorization is available. This is the case if the "Software Key" option is selected in the "Authorization Method" section, and an active authorization is indicated by a green dot in the "Authorization Status" section.

      Figure 03 - Authorization Status

      If the check is negative, and a red dot is displayed, no RWIND Simulation license based on a software key is activated on the single-user computer. As a result, the activation period for a license cannot be extended.

      If the requirements mentioned above are met, click the "Extend Activation Online" button. The "Extend Activation Online" dialog box appears.

    4. The "Extend Activation Online" dialog box shows the license specification to be extended.

      Enter your online activation key based on your contract documents and define the new activation period in the date field.

      Then, click the "Extend Activation Now" function to run the online extension.

      Figure 04 - Extension of Activation

      This opens the "RWIND Simulation 1.xx" dialog box.

    5. In the "RWIND Simulation 1.xx" dialog with the confirmation prompt about the planned modification, click "OK" to finally change the activation period.

      Figure 05 - Confirmation Prompt

      After successfully changing the activation period, you receive a confirmation message and can use the program without restrictions.
    Thus, your purchased license is used in our system for the newly defined activation period. During this time, it is not possible to activate the RWIND Simulation program with the activation key on any other computer. The assignment of the license in our system ends with a proper deactivation or after the defined activation period has expired.

    To avoid unnecessary license assignments in our system due to unexpected computer problems on your part (defect, loss, hardware replacement, employee change, and so on), we recommend you to keep the activation period as short as possible.

  • Answer

    The RWIND Simulation program is protected against unauthorized use. The application works without restrictions on a single-user computer, where the license based on a software key has been activated. To release the assigned license (for example, to use it on another single‑user computer), you can deactivate the license on the license-holding single-user computer offline via e‑mail. Proceed as follows:

    1. Run RWIND Simulation "As Administrator." To do this, right-click the RWIND Simulation icon and select "Run As Administrator."

      Figure 01 - Program Start

    2. Select the "RWIND Simulation - License and Authorization" function in the "Help" menu.

      Figure 02 - License and Authorization Settings

      This opens the "RWIND Simulation 1.xx Authorization Status" dialog box.

    3. Check in the "RWIND Simulation 1.xx Authorization Status" dialog box if an active software key authorization is available. This is the case if the "Software Key" option is selected in the "Authorization Method" section, and an active authorization is indicated by a green dot in the "Authorization Status" section.

      Figure 03 - Authorization Status

      If the check is negative, and a red dot is displayed, no RWIND Simulation license based on a software key is activated on the single-user computer. As a result, no license can also be deactivated.

      If the requirements mentioned above are met, click the "Deactivate via E‑Mail" button. The "Deactivation of RWIND Simulation" dialog box appears.

    4. The "Deactivation of RWIND Simulation" dialog box explains the deactivation process.

      Select the "Deactivate RWIND Simulation Now" function.

      Figure 04 - E-mail Deactivation

      This opens the "RWIND Simulation 1.xx" dialog box.

    5. In the "RWIND Simulation 1.xx" dialog box, click "Yes" to confirm the license deactivation.

      Figure 05 - Confirmation Prompt

      After the successful deactivation, you will receive a confirmation message. Now, you can only use the program in the demo mode.

      The "Deactivation of RWIND Simulation" dialog box opens again.

    6. The deactivation code is now displayed in the "Deactivation of RWIND Simulation" dialog box. Copy this text block to the Windows clipboard with the "Copy to Clipboard" function and then paste the code into a blank e‑mail with [Ctrl]+[V] or the Windows paste function. Send this email to support@dlubal.com to complete the license deactivation.

      Figure 06 - Sending Deactivation Code

      With this code, we document a proper deactivation in our system.
    You can now reactivate the released license on another single-user computer.

  • Answer

    The RWIND Simulation program is protected against unauthorized use. The application works without restrictions on a single-user computer, where the license based on a software key has been activated. To release the assigned license (for example, to use it on another single‑user computer), you can deactivate the license on the license-holding single-user computer online. Proceed as follows:

    1. Run RWIND Simulation "As Administrator." To do this, right-click the RWIND Simulation icon and select "Run As Administrator."

      Figure 01 - Program Start

    2. Select the "RWIND Simulation - License and Authorization" function in the "Help" menu.

      Figure 02 - License and Authorization Settings

      This opens the "RWIND Simulation 1.xx Authorization Status" dialog box.

    3. Check in the "RWIND Simulation 1.xx Authorization Status" dialog box if an active software key authorization is available. This is the case if the "Software Key" option is selected in the "Authorization Method" section, and an active authorization is indicated by a green dot in the "Authorization Status" section.

      Figure 03 - Authorization Status

      If the check is negative, and a red dot is displayed, no RWIND Simulation license based on a software key is activated on the single-user computer. As a result, no license can also be deactivated.

      If the requirements mentioned above are met, click the "Deactivate Online" button. The "Online Deactivation" dialog box appears.

    4. The "Online Deactivation" dialog box shows the license specification to be deactivated.

      Select the "Deactivate Now" function.

      Figure 04 - Online Deactivation

      This opens the "RWIND Simulation 1.xx" dialog box.

    5. In the "RWIND Simulation 1.xx" dialog box, click "Yes" to confirm the dialog box for the license deactivation and to permanently deactivate the license.

      Figure 05 - Confirmation Prompt

      After the successful deactivation, you will receive a confirmation message. Now, you can only use the program in the demo mode.
    You can now reactivate the released license on another single-user computer.

  • Answer

    The program RWIND Simulation is protected against unauthorized use. The program can be authorized offline (a computer is not connected to the Internet) with the activation by e‑mail. Proceed as follows:

    1. Run RWIND Simulation "As Administrator." To do this, right-click the RWIND Simulation icon and select "Run As Administrator."

      Figure 01 - Program Start

    2. Confirm the authorization check with the "Activate Now" function.

      Figure 02 - Authorization Check

      This opens the "RWIND Simulation 1.xx Demo Authorization Status" dialog box.

    3. In the "RWIND Simulation 1.xx Demo Authorization Status" dialog box, select the "Software Key" option in the Authorization Method area and click the "Activation via E-Mail" function in the lower part.

      Figure 03 - E-mail Activation

      This opens the "Activation by E-Mail" dialog box.

    4. In the "Activation by E‑Mail" dialog box, enter your license information (a license number and/or name and address of the institution that purchased the program license) based on your contract documents.

      Furthermore, enter a user-defined description of the workstation to be activated under "Description of Workspace" and the RWIND Simulation level with an expiry date of the activation to be carried out under "Required Authorization."

      Then, click the "Generate Request Code" function to confirm your entries.

      Figure 04 - Generating Request Codes

      This opens the "RWIND Simulation 1.xx Demo" dialog box.

    5. Check the data entered in the "RWIND Simulation 1.xx Demo" dialog box. If they comply, click "OK" to confirm the dialog box.

      Figure 05 - Checking Entries

      This opens the "Activation by E-Mail" dialog box.

    6. The "Activation by E-Mail" dialog box consists of three parts. In the "Step 2" tab, the required request code is displayed on the left. Copy this text block to the Windows clipboard with the "Copy Request Code" function and then paste the code into a blank e‑mail with [Ctrl]+[V] or the Windows paste function. Send this e‑mail to support@dlubal.com for further processing.

      Figure 06 - Sending Request Code

    7. You will receive an activation code from us. In the dialog box, go to the "Step 3" tab and enter this code in the "Activation Code" text box.

      Then, click the "Activate Now" function to run the activation process.

      Figure 07 - Program Activation

      After the successful authorization, you will receive a confirmation message and it is possible to use the program without any restrictions.
    This offline e‑mail activation uses your purchased license for the defined activation period in our system. During this time, it is not possible to activate the RWIND Simulation program with the license on any other computer. The assignment of the license in our system ends with a proper deactivation or after the defined activation period has expired.

    Then, the activation process can be carried out again on the same or a different computer. Please note that the e‑mail request codes can only be used once for the activation. To reactivate, a new request code must always be sent to us.

    To avoid unnecessary license assignments in our system due to unexpected computer problems on your part (defect, loss, hardware replacement, employee change, and so on), we recommend you to keep the activation period as short as possible.

  • Answer

    The RWIND Simulation program is protected against unauthorized use. Before you purchase the program, you can use a limited trial license to test all program features before the purchase. To do this, proceed as follows:

    1. Run RWIND Simulation "As Administrator." To do this, right-click the RWIND Simulation icon and select "Run As Administrator."

      Figure 01 - Program Start

    2. Confirm the authorization check with the "Activate Now" function.

      Figure 02 - Authorization Check

      This opens the "RWIND Simulation 1.xx Demo Authorization Status" dialog box.

    3. In the "RWIND Simulation 1.xx Demo Authorization Status" dialog box, click the 'Activate Trial License' function in the lower part.

      Figure 03 - Activation of Trial License

      This opens the "Trial License" dialog box.

    4. The "Trial License" dialog box describes three steps. Follow these steps from 1 to 3.

      Open the website https://www.pc-progress.com/en/rwind_simulation_trial.aspx in Step 1 with the "Request Activation Code" function and click "Submit Request" to confirm the form filled with your contact information.

      Figure 04 - Request for Activation Code

      Subsequently, you will receive an e-mail with an activation code to the specified e-mail address. Enter this code into the empty text box in Step 2. In Step 3, activate the temporary test mode using the "Activate Trial License" function.

      Figure 05 - ActivatingTrial License

    After successful authorization, you receive a confirmation message and can test the program for the specified test period without restrictions. The program automatically switches to limited demo mode after the trial period has expired.

  • Answer

    The RWIND Simulation program is protected against unauthorized use. The program can be authorized with a single-user or network hardware key. For this, it is necessary to insert the single-user hardware key into the local/network hardware key on a network computer. Proceed as follows:

    1. Run RWIND Simulation "As Administrator." To do this, right-click the RWIND Simulation icon and select "Run As Administrator."

      Figure 01 - Program Start

    2. Confirm the authorization check with the "Activate Now" function.

      Figure 02 - Authorization Check

      This opens the "RWIND Simulation 1.xx Demo Authorization Status" dialog box.

    3. In the "RWIND Simulation 1.xx Demo Authorization Status" dialog box, select the "Hardware Key" option in the Authorization Method area.

      Figure 03 - Authorization Method

    4. The authorization of the program RWIND Simulation with a hardware key requires an installed hardware key device driver on the computer where you want to run the RWIND Simulation. Since many other programs (RSTAB, RFEM, and so on) use a similar software protection technology, this device driver is already installed on the computer in many cases. The correct use of the driver package can be checked on the local website http://localhost:1947/_int_/diag.html. If a functioning driver is displayed there, no action is necessary, and you can skip to the next point.

      Figure 04 - Device Driver Check

      If not, the necessary driver has to be installed with the "Install/Reinstall Device Driver" function.

      Figure 05 - Device Driver Installation

    5. Make sure that the single-user hardware key is connected to the local computer or the network hardware key is connected to the network computer.

    6. After the hardware key has been completely initialized, authorize the RWIND Simulation program with the "Check Hardware Key and Apply Changes" function and click "OK" to close the dialog box.

      Figure 06 - Authorization

    This process can be performed on another computer with the installed version of RWIND Simulation at any time. For a successful authorization, it is only necessary to ensure that either the single-user hardware key is connected to the respective computer or the network hardware key connected to the network computer has free licenses available.

  • Answer

    To recognize the background of your license issue, we need the diagnostics file. You can create the file by using the menu Help → Authorization → Diagnostics (see Figure 01). For this, simply run the program in the demo version.

    In RX‑TIMBER, you can create this file by using the menu Help → System Diagnostics (see Figure 02).

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First Steps

First steps

We provide hints and tips to help you get started with the main programs RFEM and RSTAB.

Wind Simulation & Wind Load Generation

With the stand-alone program RWIND Simulation, wind flows around simple or complex structures can be simulated by means of a digital wind tunnel.

The generated wind loads acting on these objects can be imported to RFEM or RSTAB.

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