In addition to our technical support (e.g. via chat), you’ll find resources on our website that may help you with your design using Dlubal Software.
Frequently Asked Questions (FAQ)
Customer Support 24/7
The project manager is divided into several areas. On the left, there is the project navigator. The upper middle area displays either the models assigned to a project (tab "RFEM," "RSTAB," and so on) or an overview of the projects (tab "Projects").
When displaying the project overview, it is not possible to create a new RFEM or RSTAB model. To do this, switch to the "RFEM" or "RSTAB" tab. The video shows a short instruction.
The message is caused by the following situation.
By entering a name of a new project, the path for the directory including the new file folder is defined.
If the folder is subsequently modified again, the name of the file folder to be created is reset.
To avoid this, you can create the folder first.
As an alternative, you can add the name manually in the file path.
In this case, the following procedure is recommended:
- Open the Project Manager and search for the project, to which you want to add the file, in the project navigator on the left.
- Right-click this project and open Windows Explorer (see Figure 01).
- Drag and drop the desired file and then close Windows Explorer.
- Thus, the file is assigned to the desired project.
One option is to use the Windows property of the corresponding file. There, you will find the information about when and by whom the file was created or modified (see Figure 01).
A detailed view can be found in the "History" of the model, that you can open by using the Project Manager (see Figure 02). You can also find this information directly under General Data in RFEM or RSTAB (see Figure 03). An automated retrieval of data, for example, by using a script, is not possible.
The directory tree in Project Manager is managed in the PRO.DLP file. This is located in the C:\ProgramData\Dlubal\Global\Project Manager folder by default. You can check the directory paths of Project Manager in the "Program Options" dialog box (click the Project Manager menu "Edit → Program Options"), see also Figure 01. This database file is available to all users. If each user should use a different project structure, you can create a PRO.DLP for each user (for example, PRO_User1.DLP, PRO_User2.DLP). The relevant database file must then be set by the respective user in the program options after each switch of a user. This is also shown in the video.
When running the project manager according to FAQ 002927, all files are displayed by default. How can I set the option to only display RFEM files without having to click RFEM each time?
In this case, start the project manager from the respective program (RFEM, RSTAB ...). If the project manager is started directly from RFEM, only RFEM files are displayed by default, see Figure 01.
AnswerThe work time can be deleted in the history of the model. To do this, select the corresponding model in the project manager and select the "History" option in the shortcut menu. Then, click the "Delete" button in the "History of Model" window and confirm your entry with "OK" (see Figure 01). In addition to the work time, the information Created on, Created by, Modified on, and Modified by are also deleted.
AnswerYou can start the project manager by using the program RX-TIMBER or the PRM64.exe.Given a standard installation, the exe for RFEM is available at:In the program RX-TIMBER, the program always starts via the project manager.
Sometimes it may happen that the Info Window has been moved all the way down (see Figure).
You can move it upwards by keeping the left mouse button pressed down.
In the Project Manager, you can include folders from any drive (that is, also network drives). For this, select the menu "Project → Connect Folder" and set the desired folder in the following dialog box.
If there is already an existing project structure, it is sufficient to select the top folder and activate the option "Connect folder including all subfolders." Thus, all subfolders will be included and displayed in the Project Manager tree.
Local projects are stored under "C:\Users\Public\Documents\Dlubal\Projects" by default. Use the Windows Explorer to move this folder to the any directory of the network drive you want and then include it within the Project Manager as described above.
You will get a message saying that the connection with the "old" projects does not exist anymore (as they have been moved). In this case, you can disconnect the project: right-click on the relevant project and select the option "Disconnect."
Did you find your question?
If not, contact us via our free e-mail, chat, or forum support, or send us your question via the online form.
Wind Simulation & Wind Load Generation
With the stand-alone program RWIND Simulation, wind flows around simple or complex structures can be simulated by means of a digital wind tunnel.
The generated wind loads acting on these objects can be imported to RFEM or RSTAB.
“Thank you for the valuable information.
I would like to pay a compliment to your support team. I am always impressed how quickly and professionally the questions are answered. I have used a lot of software with a support contract in the field of structural analysis, but your support is by far the best. ”