In addition to our technical support (e.g. via chat), you’ll find resources on our website that may help you with your design using Dlubal Software.
Frequently Asked Questions (FAQ)
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AnswerUnfortunately, it is not possible to save the softlock directly. Before you clone or format or replace the hardware, it is first necessary to transfer the license to another temporary computer. From there, you can transfer the license back after cloning, formatting or replacing the hardware. You can find the corresponding instructions under "Downloads."
Use the 'RUS-Tool' for transferring the software license.
In the attached document (see Downloads), you will find a link to download the tool and detailed instructions.
In order to use the softlock license on a new PC, it is necessary to transfer it from the old computer first.
To do this, follow the instructions described in the attached instructions on page 2 ff.
You probably use a softlock, which is connected to the hardware of your computer. This connection is created by the first activation of the softlock. Further activation is not possible. In case you are trying to use the licence on another computer or on your original computer after previously formatting or relocating it, you usually receive this error message.
If you want to use the licence on another computer, it is necessary to transfer the licence. Find the instructions for this in the attached document on page 2.
Did you find your question?
If not, contact us via our free e-mail, chat, or forum support, or send us your question via the online form.
Wind Simulation & Wind Load Generation
With the stand-alone program RWIND Simulation, wind flows around simple or complex structures can be simulated by means of a digital wind tunnel.
The generated wind loads acting on these objects can be imported to RFEM or RSTAB.
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