In addition to our technical support (e.g. via chat), you’ll find resources on our website that may help you with your design using Dlubal Software.
Frequently Asked Questions (FAQ)
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AnswerThe design points in CRANEWAY have been adopted in compliance with the standard. In this case, the stresses are calculated for the following locations:
These points are not displayed in the resulting cross-section graphic in the CRANEWAY program. However, there is always a stress point at the design points 0 and 2 for which the result values can be directly displayed.
- Design Point 0
A periphery of the flange at the web edge or at the fillet start
- Design Point 1
A flange at load application point (this can be checked as wheel spacing in Window 1.4)
- Design Point 2
The flange edge
- Design Point 0
AnswerPrevious program versions can be downloaded from the menu item 'Support and Training' of the Dlubal website (see the Figure). You can find the relevant link below this FAQ.
AnswerIn the CRANEWAY program, you can select the display of load combinations for the individual design situations in the middle of Window 1.5 Load Combinations.
AnswerIf a real computer with the Windows operating system is actually used and no hardware changes and/or new installation of the operating system has been made, the license problem is usually caused by the following points:
- The mandatory service 'Sentinel LDK License Manager' may be damaged after a Windows update.
- The antivirus program blocks the file hasplms.exe.
- Other security software (e.g. Sandboxie) prevents proper communication of the license service.
To do this, select the checkbox in Table 1.2 Geometry in column J (see Figure 01).Then, it is possible to view the release definitions in the 'Hinges' tab (see Figure 02).If you want to modify the hinges, you have to set the support type to 'User-Defined' in the 'Support' tab. The releases can then be freely defined (see Figure 03).
AnswerPlease send us the diagnostic file so that we can determine the license issue. You can create the file under Help → Authorization → Diagnostics (see Figure 01). To do this, simply start the program in the demo version.In RX-TIMBER, you can create this file under Help → System Diagnostics (see Figure 02).
AnswerThe internal forces and deformations are determined according to the second-order analysis for flexural-torsional buckling taking into account 7 degrees of freedom. For a linear calculation of deformations, a vertical/horizontal load results in only one vertical/horizontal deformation. Since the internal forces refer to the deformed system and it is a nonlinear analysis, this is not valid for the second-order analysis for flexural-torsional buckling.
The deformations in the shear center can be checked in RSTAB and RFEM with the RF-/FE-LTB add-on module (see Figure 02). The deformations that additionally result from the displacements or rotations can only be controlled with a surface model in RFEM.
You can control the detail categories in the input dialog box "1.3 Cross-Section" and in the "Edit Detail Categories" dialog box.The specified standard values can be selected here. Unfortunately, it is not possible to manually adjust these values.
AnswerIn CRANEWAY the internal forces are typically displayed only for max and min locations. If you want to get each internal force on each x-location, then you have to run the detailed calculation and to disable the option "Show only governing results". How to do it, we show you in the short video.
AnswerIf this error occurs, the download did not run correctly. Please download the program again. Please note that the file can only be executed after the complete download.
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Wind Simulation & Wind Load Generation
With the stand-alone program RWIND Simulation, wind flows around simple or complex structures can be simulated by means of a digital wind tunnel.
The generated wind loads acting on these objects can be imported to RFEM or RSTAB.
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