In addition to our technical support (e.g. via chat), you’ll find resources on our website that may help you with your design using Dlubal Software.
Frequently Asked Questions (FAQ)
Customer Support 24/7
For example, this check box enables the use of the Simplex method, also for I-sections, which would otherwise be designed automatically with the partial internal -angidivision process including the redistribution.
If the check box is clear, the simplex method or the partial internal local area method (depending on the selection) is only used if a general cross-section (for example of SHAPE-THIN) is available.
I have modified cross-section properties or reduced stiffnesses of a members in RFEM/RSTAB. After a new calculation, the deformation of the structural system has adjusted itself to the new cross-section properties. However, this change is not taken into account when performing design in add-on modules.
In principle, the modified cross-section properties are not transferred into add-on modules, such as RF‑/STEEL or RF‑/STEEL EC3. They are only used for the calculation of internal forces.
In the add-on modules, stresses are calculated using the real cross-section dimensions, which cannot be modified. This would be difficult to implement as many designs require the element width or height and due to the modification, it is not known which parameter has been reduced exactly. This is important for the c/t-designs in RF‑/STEEL EC3, for example.
Did you find your question?
If not, contact us via our free e-mail, chat, or forum support, or send us your question via the online form.
Your support is by far the best
“Thank you very much for the useful information.
I would like to pay a compliment to your support team. I am always impressed how quickly and professionally the questions are answered. In the industry of structural analysis, I use several software including service contract, but your support is by far the best.”