Legal Matters

Data Protection - Webshop

  1. Use of our webshop

    If you wish to order from our webshop, the conclusion of contract requires you to state your personal data or transfer it from the existing customer account. Your given data is necessary to process your order.

    Information that is required to process the order is marked separately, further information is voluntary.
  2. Customer account

    If you purchase a product from Dlubal Software or use one of our services for the first time (e.g. trial, student version), we will set up a password-protected customer account, which you can use to view and manage user-related and other data.

    Find more information about it at Customer Account.
  3. Duration of data retention

    Due to commercial and tax law regulations, we are obligated to save your address, payment and ordering data for a period of ten years. However, after two years, we restrict processing, this means that your data is only used to comply with legal obligations.
  4. Data security

    Credit card information will not be saved, but directly collected and processed by our payment provider. We protect our website and other systems against loss, damage, access, alteration or circulation of your data by unauthorized people by implementing technical and organizational action.

    In order to prevent unauthorized access of third parties to your personal data, particularly financial data, the ordering process will be encrypted by TLS technology.

联系我们

联系 Dlubal

如果您对我们的个人数据保护政策和数据处理方式有任何其他疑问,您也可以直接联系我们的内部数据工作人员或发送电子邮件至 data-protection@dlubal.com

我们的数据工作人员将会及时、认真处理您任何关于数据保护的信息,建议或投诉请求。

+49 9673 9203 0

(可要求接中文热线)

info@dlubal.com