1262x
002759
2019-04-02

Error when Starting Program

When trying to run RFEM 5 / RSTAB 8, the message appears:
Sentinel HASP
Failed to create the self-socket with error 10093/WSANOTINITIALIZED.
Likely, Winsock DLL is malfunctional or was unloaded while the HASP API is still in use.
This is an unrecoverable error!
Aborting...
How can I solve this?


Answer:

The cause of this message is usually a defective video card driver.

After updating the driver using the homepage of the graphics card manufacturer, the message mentioned above will no longer appear and the programs will start as usual.


Author

Mr. Fröhlich provides technical support to our customers and is responsible for development in the area of reinforced concrete structures.



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