FAQ 000070 ZH

Installation PLATE-BUCKLING RFEM RSTAB RX-HOLZ SHAPE-MASSIVE DUENQ

I have installed RFEM/RSTAB properly without any error messages. When opening the program, it does not start as a full version but shows a dialog box where the authorization file can be imported or the test license can be started. The dongle is red and so the hardlock should be ok. What can I do?

回答

This is probably caused by the installation that was carried out without administrator rights or without the current authorization file. In the first case, it is necessary to approve the write access for the respective user regarding the file folders of the Dlubal Software programs in Windows Explorer, and to import your authorization file again.

In the second case, you only need to visit the extranet of the Dlubal Software homepage and download the current authorization file after entering your user data. Then, this file can be reimported as well after opening the respective Dlubal Software program.

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初学者

Erste Schritte

我们在这里为初学者提供了重要的提示和建议,以便用户更加容易快速的掌握使用我们的基本软件 RFEM 和 RSTAB。

优秀的技术支持

“谢谢你们提供的实用信息。

我想向你们的技术支持团队表示感谢!给我印象深刻的是每次都快速、专业的解答我的问题。在建筑结构行业中,我使用了几个软件,包括服务合同,但是你们的技术支持是最好的。”