FAQ 000070 EN

Installation PLATE-BUCKLING RFEM RSTAB RX-TIMBER SHAPE-MASSIVE SHAPE-THIN

I have installed RFEM/RSTAB properly without any error messages. When opening the program, it does not start as a full version but shows a dialog box where the authorisation file can be imported or the test licence can be started. The dongle is red and so the hardlock should be ok. What can I do?

Answer

This is probably caused by the installation that was carried out without administrator rights or without the current authorisation file. In the first case, it is necessary to approve write access for the respective user regarding the file folders of the Dlubal Software programs in Windows Explorer, and to import your authorisation file again.

In the second case, you only need to visit the Extranet of the Dlubal Software homepage and download the current authorisation file after entering your user data. This file can then be re-imported after opening the respective Dlubal Software program as well.

Key words

authorisation

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First Steps

First steps

We provide hints and tips to help you get started with the main programs RFEM and RSTAB.

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