Questioni legali

Copyright

Perché un corso di formazione?

Tutti i testi, le immagini e gli elementi di progetti sono soggetti a copyright di Dlubal Software GmbH. Non è consentito trasmetterli o utilizzarli commercialmente in alcun modo senza il consenso esplicito della società.

Perché Dlubal Software?

solutions

  • Più di 45.000 utenti in 95 Paesi
  • Un solo software per tutti settori
  • Supporto gratuito fornito da ingegneri esperti
  • Intuitivo e facile da imparare
  • Eccellente rapporto qualità/prezzo
  • Sistema modulare flessibile ed estensibile in fuzione delle proprie necessità
  • Licenze singole o di rete
  • Software verificato dall'utilizzo in molti progetti noti

Certificato

DIN EN ISO 9001

Sviluppo, test di controllo, vendite e assistenza dei programmi per la progettazione e per l'analisi strutturale prodotti da Dlubal Software sono certificati secondo la DIN EN ISO 9001.

Termini generali e condizioni commerciali

  1. Scope

    The following General Terms and Conditions of Business shall be applicable to all declarations of intent, contracts and agreements as well as legal acts or quasi legal acts between Dlubal Software GmbH and its customers (hereinafter called "customer"). The general terms and conditions of business of a customer not being commensurate with the following conditions and terms shall be inapplicable. We expressly object to any counter confirmation made by the customer invoking his own terms and conditions relative to general business and/or purchase transactions. Such terms and conditions shall not become part of any agreement unless they are expressly acknowledged in writing by Dlubal Software GmbH.

  2. Offers, Orders and Delivery

    Our offers are subject to confirmation as long as a binding period is not mentioned. Orders must be made in writing. Unless otherwise specified by the customer, the delivery of software, including documentation and copy protection, if not possible by electronic means, shall be FCA Tiefenbach, Germany (INCOTERMS 2010) and carries the conditions under Reservation of Use (see below). Accounting is managed digitally and sent to the customer by e‑mail in the form of PDF files. The invoice is payable within 14 days without deductions or discounts.

  3. License Conditions

    Dlubal Software GmbH allows the license holder a simple, non-transferable right to use the acquired software. This is valid for one's own use for an indefinite period. In case of network licenses the right to use is location-bound. Transferring the programs or any part thereof to a third party is not allowed. The transfer of a license, e.g. through resale, requires the prior written notification and consent from Dlubal Software GmbH. In all cases, software and copy protection remain the property of Dlubal Software GmbH.

  4. Tasse e prezzi

    Tutte le tasse e i prezzi indicati sono citati, se non diversamente indicato, esclusi i costi di spedizione, i costi di esportazione se necessario (ad esempio i dazi doganali) e l'IVA applicabile. Per la consegna nei Paesi membri dell'Unione Europea i clienti devono fornire un numero di identificazione IVA valido. La pubblicazione di un nuovo listino prezzi nel webshop annulla tutte le precedenti offerte di prezzo.

  5. Reservation of Use

    Until full payment of all bills outstanding from the licensee, Dlubal Software GmbH grants the licensee the right to use the purchased software with reservations.

  6. Warranty

    Software products of Dlubal Software GmbH and their application represent means used to perform structural calculations. The correctness of calculations is the responsibility of the user. Programs and user manuals of Dlubal Software GmbH are created to the best of the company's knowledge and thoroughly checked before delivered to customers. The warranty against proven, serious program mistakes is according to the law of the Federal Republic of Germany. If warranty applies the licensee will receive the fastest correction of his software.

    Dlubal Software GmbH reserves the right to consider the reasonable functionality of the program, and to decide whether the licensee will receive a completely new program version or only a correctly portion thereof. Program functions desired by the licensee, but not included in the program, are not program mistakes unless they were previously guaranteed in writing by Dlubal Software GmbH. The right to receive an update or upgrade due to a program mistake does not exist. Further warranties exceeding the statutory rules are excluded.

  7. Claim for Damages

    Claim for damages against Dlubal Software GmbH and their employees are barred for any indirect and consequential loss, with the exception of proven gross negligence or deliberate malice.

  8. Loss or Destruction of Copy Protection

    The loss or destruction of the copy protection (softlock or hardlock) will result in the licensee's obligation to purchase additional license(s) for all licensed programs included in the original copy protection at current prices. Only when the damaged hardlock or part thereof is returned to Dlubal Software GmbH, a replacement hardlock will be authorized at € 100 plus shipping costs, export costs if necessary (e.g. customs duties and tariffs), and the applicable relevant VAT.

  9. Supporto

    Gli acquisti di programmi da Dlubal Software GmbH includono il supporto tecnico per le versioni software attuali quando vengono inviate tramite chat sul sito Web o via e-mail (vedi assistenza). L'ambito e il tipo di supporto possono essere estesi con l'acquisto di un contratto di assistenza (vedi contratto di servizio). ). La hotline consente il supporto di tutte le domande direttamente correlate alle funzioni dei programmi di Dlubal Software GmbH. Non sussiste alcun diritto all'assistenza aggiuntiva per sistemi operativi, configurazioni hardware, software esterno o implementazione, elaborazione e soluzioni di problemi statici e dinamici.

    Il diritto all'assistenza telefonica diretta è possibile solo quando un licenziatario acquista il relativo contratto di servizio. È consentito l'uso di screenshot da strutture che i clienti hanno fornito a Dlubal Software GmbH in casi promozionali e tecnici (ad esempio in brochure, posta diretta, siti Web, ecc. O attraverso dimostrazioni e presentazioni) a meno che non sia stata scritta documentazione tra l'azienda e il cliente indica il contrario. Si applicano inoltre le note e le spiegazioni dei contratti di servizio elencati separatamente.

  10. Other Conditions

    Agreement with the provisions with current information, regardless of form, shall be deemed as given, unless otherwise disagreed with in written form. If a single term or several terms of the General Terms and Conditions of Business are ineffective in their entirety or partial form, or if a loophole is found in the terms, the validity of the other terms are not affected. Entire or partial ineffective terms or loopholes will be replaced by an appropriate and effective regulation that, if legally possible, fulfills or will fulfill legal and commercial purposes.

  11. Data Privacy Statement

    In accepting these general terms and conditions, I confirm that I have read the Data Privacy Statement.

  12. Final Provisions

    This contract shall be governed exclusively by the laws of the Federal Republic of Germany. Place of execution and jurisdiction for deliveries and payments as well as all disputes is Dlubal Software GmbH with its office in 93464 Tiefenbach, Germany in compliance with § 38 ZPO. We are entitled to bring action against customers before the court of law. The parties to this contract agree that this contract as well as all claims arising from or in connection with this contract shall be governed by the laws of the Federal Republic of Germany to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

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info@dlubal.it