Support

Do you have an issue or a question regarding our programs? The FAQ page lists the answers to frequently asked questions provided by hotline engineers of Dlubal Software as well as the solutions to commonly encountered problems. Maybe the solution to your issue is just a few clicks away!

No wild chaos of questions awaits you here. The category filters and a keyword search help you to quickly find the relevant question or answer.

Knowledge is power! If you are interested in the topic of "structural engineering," you will certainly feel at home here. The Knowledge Base contains technical articles on the subject of "structural analysis and design." Perhaps you will find out something here that will help you in your daily work? Have a look.

You can also find here tips & tricks on using RFEM / RSTAB, add-ons, and stand-alone programs. Thus, you are always up to date and do not miss any of the latest developments in the Dlubal structural analysis programs.

Dlubal Software programs and add-ons provide you with a wide range of powerful features.

We are continuously developing the software, adding new features and optimizing existing workflows. We also always have an open ear for our customer requests. Therefore, suggestions and requests from the users are regularly incorporated when we are working on improvements or new add-ons.

Special questions require special knowledge and we have more than enough of that. Our colleagues are available to answer any questions you may have about our software.

Do you need technical support for your steel structures, dynamic analysis, geotechnics, or another application area? Find the right contact person for your request here.

Your question or concern is not included in the FAQ? Then contact us using this online form to ask an individual question. This will be forwarded to our hotline team and we will endeavor to process your question quickly.

Together, you can achieve more. The Dlubal structural analysis software is continuously being developed and optimized. Therefore, we are very grateful for your suggestions on improvement or ideas. Let's work together to keep improving and developing Dlubal Software!

Have you found a bug or an in our programs? Is something not working as it should? Then we are very grateful for your advice! After all, we want our software to get better and better, and such tips help us tremendously.

We ask for a brief explanation of the error or the issue, and for sending the associated files and any images, such as screenshots. Then we can take care of it.

Do you have any question about licensing of or authorization for Dlubal Software programs?

This FAQ page provides immediate answers to frequently asked questions about licensing and authorization.