Customer Support

Alex is responsible for customer training, technical support, and continued program development for the North American market.

Cisca is responsible for customer training, technical support, and continued program development for the North American market.

Diminga is responsible for customer training, technical support, and continued program development for the North American market.

Thomas combines development work in the field of dynamics with customer support. He applies his expertise to tackle complex issues.

Rebecca provides support in Customer Support for technical questions related to the software. Using a structured approach, she develops clear and easy-to-understand solutions.

Thomas handles technical inquiries about the software in Customer Support. He reliably familiarizes himself with various topics and develops appropriate solutions.

Richard works in Product Engineering, specializing in reinforced concrete, and also assists with Customer Support. He applies his expertise to develop practical solutions.

Stefan provides support in Customer Support for technical inquiries. Even when dealing with more complex issues, he takes a structured approach and ensures that the results are easy to understand.

In Product Engineering, Bastian is responsible for development and quality assurance in timber structures and also plays an active role in customer support. His experience directly informs how he addresses practical issues.

Sandy provides support in Customer Support for technical issues related to the software. She reliably familiarizes herself with new topics and helps develop clearly structured solutions.

Gerhard works in product engineering in the field of timber structures and also assists with customer support. He draws on his development experience to create practical and actionable solutions.

Juliane works in Product Engineering with a focus on geotechnical engineering and also applies her expertise in Customer Support. She combines development with practical solutions.

Robert is responsible for technical documentation. He ensures that content is clearly structured, presented in an understandable way, and conveyed with technical precision.

Sonja works in Product Engineering and also assists with Customer Support. Her focus is on RSECTION as well as steel and aluminum structures, where she applies her expertise.

Paul develops interface solutions in Product Engineering and also assists with customer support. In doing so, he always keeps an eye on end-to-end system integration.

Niklas works in product engineering in the steel structures division and also assists with customer support. He applies his development experience specifically to technical issues.

Clemens is the deputy head of Product Engineering and is responsible for quality assurance in product development. He also draws on his experience in customer support to address complex issues.

Marco handles technical inquiries about the software in Customer Support. He reliably familiarizes himself with new topics and develops structured solutions.

Marc works in Product Engineering with a focus on geotechnical engineering and also assists with customer support. He applies his technical expertise to address complex issues.

As a Solution Engineer, Fabian provides technical support to customers. He develops solution-oriented approaches tailored to individual needs.

Robert works as a Solution Engineer in Customer Support. He uses his experience to resolve technical issues in a practical and targeted manner.