With the Service Contract Basic, you’ll have access to the most recent version of the Dlubal Software programs. In addition to regular updates, you’ll receive priority e‑mail technical support.
The Service Contract Pro provides additional technical support over the phone as well as online support using video-conference.
Marco Pagliarin, M.Eng.
23 February 2014
Customer service is a fundamental pillar of the Dlubal Software company philosophy. Our interest in customers does not end at the point of sale. We offer any necessary support you need to complete your daily work.
For all Dlubal Software programs, we offer the following two service contract levels:
| Program | Service Contract Basic | Service Contract Pro | ||
|---|---|---|---|---|
| First licence | Additional licence | First licence | Additional licence | |
| RFEM + add-on modules | 500.00 | 100.00 | 900.00 | 150.00 |
| RSTAB + add-on modules | 400.00 | 100.00 | 800.00 | 150.00 |
| RWIND Simulation | 500,00 | 100,00 | 900,00 | 150,00 |
| RX-TIMBER | 400.00 | 100.00 | 800.00 | 150.00 |
| SHAPE-THIN | 200.00 | 50.00 | 400.00 | 100.00 |
| SHAPE-MASSIVE | 200.00 | 50.00 | 400.00 | 100.00 |
| CRANEWAY | 200.00 | 50.00 | 400.00 | 100.00 |
| PLATE-BUCKLING | 200.00 | 50.00 | 400.00 | 100.00 |
| COMPOSITE-BEAM | 200.00 | 50.00 | 400.00 | 100.00 |
All prices are excluding tax/VAT.
Do you have any questions about our service or need advice on selecting the right service contract?
Contact us via our free e-mail, chat, or forum support or find various suggested solutions and useful proposals on our FAQ page.
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