Service Contract
Keep the Dlubal programs up to date with a service contract. We offer you regular updates as well as preferential treatment for hotline support by e-mail and fax. So you are fully equipped to get the most out of your programs.
With the Service Contract Pro you also benefit from telephone support and, if necessary, from online support via an Internet video conference.
Further Information
Marco Pagliarin, M.Eng.
23 February 2014
Customer service is a fundamental pillar of the Dlubal Software company philosophy. Interest in our customers does not end at the point of sale. We offer any necessary support you need to complete your daily work.
We offer you the following two service contract levels for all Dlubal Software programs:
Includes all Service Contract Basic benefits in addition to the following:
| Program | Service Contract Basic | Service Contract Pro | ||
|---|---|---|---|---|
| First Licence | Additional Licence | First Licence | Additional Licence | |
| RFEM 6 | 800.00 | 400.00 | 1,200.00 | 600.00 |
| RFEM 6 | Add-on | 100.00 | 50.00 | 150.00 | 75.00 |
| RSTAB 9 | 600.00 | 300.00 | 1,000.00 | 500.00 |
| RSTAB 9 | Add-on | 100.00 | 50.00 | 150.00 | 75.00 |
| RSECTION 1 | 400.00 | 200.00 | 500.00 | 250.00 |
| RSECTION 1 | Add-on | 100.00 | 50.00 | 150.00 | 75.00 |
| RWIND 2 | 500.00 | 250.00 | 900.00 | 450.00 |
You need to additionally purchase the service contract for add-ons. All prices are excluding tax/VAT.
Contact us
Do you have any questions about our service or need advice on selecting the right service contract?
Contact us via our free email, chat, or forum support or find various suggested solutions and useful proposals on our FAQ page.
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