Service Contract

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  • Service Contract

Benefit from Your Service Contract

Service Contract

Service Contracts

Keep the Dlubal programs up to date with a service contract. We offer you regular updates as well as preferential treatment for hotline support by e-mail and fax. So you are fully equipped to get the most out of your programs.

With the Service Contract Pro you also benefit from telephone support and, if necessary, from online support via an Internet video conference.

Further Information

Great Support

“Thanks as usual for the great support.”

Customer service is a fundamental pillar of the Dlubal Software company philosophy. Interest in our customers does not end at the point of sale. We offer any necessary support you need to complete your daily work.

We offer you the following two service contract levels for all Dlubal Software programs:

  • Service Contract Basic
  • Service Contract Pro

Benefits of Service Contract Basic

  • Access to the latest program version available in your Dlubal Extranet account
  • Access to program updates (minor program modifications, code and standard updates and so on), including design add-ons
  • Priority email tech support

Benefits of Service Contract Pro

Includes all Service Contract Basic benefits in addition to the following:

  • Priority phone tech support including prompt callback when necessary
  • Priority online screen-sharing tech support coordinated by a Dlubal engineer

Service Contract Prices in EUR per Year

Program Service Contract Basic Service Contract Pro
First Licence Additional Licence First Licence Additional Licence
RFEM 6 800.00 400.00 1,200.00 600.00
RFEM 6 | Add-on 100.00 50.00 150.00 75.00
RSTAB 9 600.00 300.00 1,000.00 500.00
RSTAB 9 | Add-on 100.00 50.00 150.00 75.00
RSECTION 1 400.00 200.00 500.00 250.00
RSECTION 1 | Add-on 100.00 50.00 150.00 75.00
RWIND 2 500.00 250.00 900.00 450.00

You need to additionally purchase the service contract for add-ons. All prices are excluding tax/VAT.

Contact

Contact Dlubal

Do you have any questions about the Dlubal service contract or which option is right for you? Contact us via phone, email, chat or forum or find suggested solutions and useful tips on our FAQ page, available 24/7.

Frequently Asked Questions (FAQ)

+420 227 203 320

[email protected]

Price

Price
800.00 EUR

The prices apply to the use of the software in all countries.