With a Service Contract, stay up-to-date with the latest Dlubal Software programs. The Service Contract provides access to the latest program version.
With the Service Contract Pro, receive the same benefits as the Basic in addition to priority tech support through phone and screen-sharing.
Updates & Upgrades
Service Contract
Further Information
On this page, we explain the service scope of the updates or upgrades for the Dlubal Software programs.
Updates
Updates are minor revisions and improvements within one program generation (i.e. from version 4.02.077 to version 4.03.101).
The updates include the entire program family such as the add-on modules. A service contract provides automatic access to the latest updates through your Dlubal Software account.
Upgrades
In contrast to updates, upgrades are highly revised or completely redesigned program versions. Version jumps are not possible. For example, program users cannot upgrade directly from program version 3.xx to version 5.xx if version 4.xx exists.
All intermediate versions need to be purchased before upgrading to the latest release. A valid and current Service Contract provides a discounted offer on upgrade costs.
Contact Us
Do you have questions about our updates and upgrades? Contact us via phone, email, chat or forum or find suggested solutions and useful tips on our FAQ page available 24/7.
