With a Service Contract , you can keep the Dlubal Software programs up-to-date. You will receive regular updates as well as discounts for future upgrades.
With the Service Contract Pro , you also receive telephone support and, if necessary, online support via Internet video conference.
Updates & Upgrades
Service Contract
Further Information
On this page, we explain the service scope of the updates or upgrades for the Dlubal Software programs.
Updates
Updates are minor revisions and improvements within one program generation (i.e. from version 4.02.077 to version 4.03.101).
The updates include the entire program family such as the add-on modules. A service contract provides automatic access to the latest updates through your Dlubal Software account.
Upgrades
In contrast to updates, upgrades are highly revised or completely redesigned program versions. Version jumps are not possible. For example, program users cannot upgrade directly from program version 3.xx to version 5.xx if version 4.xx exists.
All intermediate versions need to be purchased before upgrading to the latest release. A valid and current Service Contract provides a discounted offer on upgrade costs.
Contact us
Do you have questions about our updates and upgrades? Contact us via our free e-mail or chat support, in the forum or find solutions to commonly asked questions on our FAQ page 24/7.
