Support
Amy Heilig, PE
CEO - USA Office
Sales & Technical Support Engineer
Amy Heilig is the CEO of the USA office located in Philadelphia, PA. In addition, she provides sales and technical support and continues to aid in the development of Dlubal Software programs for the North American market.
Alex Bacon, EIT
Technical Support Engineer
Alex is responsible for customer training, technical support, and continued program development for the North American market.
Cisca Tjoa, PE
Technical Support Engineer
Cisca is responsible for customer technical support and continued program development for the North American market.
Dipl.-Ing. (BA) Markus Baumgärtel
Customer Support
Mr. Baumgärtel provides technical support for customers of Dlubal Software.
Stine Effler, M.Sc.
Product Engineering & Customer Support
Ms. Effler is responsible for the development of the DYNAM Pro add‑on modules. In addition, she provides technical support for customers.
Dipl.-Ing. (FH) René Flori
Head of Customer Support
Mr. Flori is the customer support team leader and also provides technical support for customers of Dlubal Software.
Dipl.-Ing. (FH) Stefan Frenzel
Product Engineering & Customer Support
Mr. Frenzel is responsible for the development of products for dynamic analysis. He also provides technical support for customers of Dlubal Software.
Dipl.-Ing. (FH) Walter Fröhlich
Product Engineering & Customer Support
Mr. Fröhlich takes care of the processing of user questions in the customer support and is also responsible for the development in the field of steel construction.
Dipl.-Ing. Rebecca Göbel
Product Engineering & Customer Support
Ms. Göbel looks after the Dlubal users in customer support
Dipl.-Ing. Thomas Günthel
Customer Support
Mr. Günthel provides technical support for our customers.
Stefan Hoffmann, M.Sc.
Product Engineering & Customer Support
Mr. Hoffmann is responsible for the development of the products for dynamic analysis, membrane structures, and RWIND. Furthermore, he provides technical support for our customers.
Dipl.-Ing. (FH) Paul Kieloch
Product Engineering & Customer Support
Mr. Kieloch provides technical support to our customers and is responsible for development in the area of reinforced concrete structures.
Dipl.-Ing. (FH) Bastian Kuhn, M.Sc.
Product Engineering & Customer Support
Mr. Kuhn is responsible for developing products for timber structures, and provides technical support for our customers.
Dipl.-Ing. (FH) Adrian Langhammer
Product Engineering & Customer Support
Mr. Langhammer is responsible for development in the area of reinforced concrete structures, and provides technical support to our customers.
Dipl.-Ing. (BA) Sandy Matula
Customer Support
Ms. Matula provides technical support for our customers.
Dipl.-Ing. Oliver Metzkes
Product Engineering & Customer Support
Mr. Metzkes is responsible for development in the area of steel structures and provides technical support to our customers.
Dipl.-Ing. (FH) Gerhard Rehm
Product Engineering & Customer Support
Mr. Rehm is responsible for the development of products for timber structures, and provides technical support for customers.
Dipl.-Ing. Juliane Stopper-Akdag
Product Engineering & Customer Support
Ms. Stopper provides technical support for our customers and is responsible for the development of products for geotechnical engineering.
Dipl.-Ing. (FH) Jürgen Theilmann, M.Eng.
Customer Support
Mr. Theilmann provides technical support for customers of Dlubal Software and takes care of their requests.
Sonja von Bloh, M.Sc.
Product Engineering & Customer Support
Ms. von Bloh offers customer support for our users and is also responsible for the development of the RSECTION program and for steel and aluminum construction.
Dipl.-Ing. (FH) Robert Vogl
Mr. Vogl creates and maintains the technical documentation.
Contact us
For questions or concerns, contact our free technical support via e-mail, chat or forum, or find various suggested solutions and useful tips on our FAQ page.
