Administration at Dlubal Software

The Administration Team ensures that everything runs smoothly behind the scenes, whether it involves customer inquiries, invoices, or supporting universities. We are the interface between customers, colleagues, and all Dlubal locations worldwide. We work digitally, efficiently, and passionately.

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Administration | Our Tasks and Responsibilities | Financial Management and Planning

Point of Contact for All

Our mission is to provide optimal support and assistance for internal processes at Dlubal. When others need help, we are there for them—quickly, friendly, and solution-oriented. We think proactively, act with foresight, and work behind the scenes to ensure that everything runs smoothly.

Administration | Our Tasks and Responsibilities | Accounting and Tax Affairs

Building Structure, Improving Processes

As a reliable foundation of the company, we take responsibility every day—for our colleagues as well as for our customers. Structure, precision, and team spirit set us apart. We question the status quo, document processes, and consistently develop them further.

Administration | Our Tasks and Responsibilities | Operational Support and Compliance

Living Digitization

Whether across locations or in direct exchange, our daily work is characterized by active communication and digital working. With tools like NetGenium, Aircall, and Teams, we keep our administration efficient and future-oriented. Because for us, “standing still is a step backward—let's rock it!”

330+

Over 330 employees work at Dlubal

50+

Intercultural team with more than 50 nationalities

Strategically located branch offices
all over the world

Great team
that always sticks together

Administration Team Insights

"What I particularly appreciate about my work is the variety of tasks and the close exchange with many colleagues. No day is like the other – and that's what makes it so exciting. We keep things running behind the scenes, and that’s really fun!"

Julia Baier
Administration Team

Portrait of a woman with gray hair and a light blue blouse.

“It's never boring in the administration team—we're the interface to many different areas. The variety of tasks, from organizing day-to-day business to event planning, makes the job very diverse. I particularly appreciate the strong team spirit.”

Jessica Zimmermann Administration Team

Administration Team | Jessica Zimmermann

“In administration, I appreciate the variety of tasks and the interaction with colleagues at different locations. International customer service and support for webinars make my everyday work varied and exciting.”

Carina Zinnbauer Administration Team

Carina Zinnbauer, member of the administration team, contributes to the administration.

A colleague works on a computer in a modern office; the screen displays charts with project information.

Administration Team | Members Mood Shots | 1

Administration Team | Members Mood Shots | 2

Administration Team | Members Mood Shots | 4

NetGenium
Aircall
MS Teams
Outlook
Dlubal CRM

Areas in Administration Team

Communication Management

We are the first point of contact for internal and external inquiries and ensure that every message is forwarded quickly and to the right person. Through clear communication, we ensure transparency and that all relevant information reaches the right contact persons.

Management & Organization

Whether it's license management, scheduling, or documentation, our administrative specialists keep track of numerous processes and procedures. They ensure order, structure, and seamless tracking so that all tasks can be completed efficiently.

Customer and University Support

Our colleagues are in close contact with students and universities to provide them with the best possible support. With patience and expertise, they guide the students through their studies and create a trusting relationship between Dlubal and its partners.

Digital Process Management & Internal Coordination

We support the team in working flexibly and efficiently by continuously maintaining and improving digital tools and workflows. We also coordinate internally and act as a link to other departments and international locations to promote smooth collaboration and strengthen communication across all levels.

Frequently Asked Questions

Our application process consists of several steps: You submit your application documents via our website. Within the next 48 hours, we will review your application and the HR team will arrange an initial telephone interview. This is followed by a virtual interview with our COO. In the next step, we will invite you to a trial day. This is not only to see if you are a good fit for our Dlubal team, but also to give you the opportunity to get to know our corporate culture and working conditions.

Yes, because we know how important flexibility is. That's why we offer home office as a hybrid model, depending on the tasks and needs of the team.

Of course, we support the continuous professional development of our employees. You can find training courses and seminars on various relevant topics on Udemy and LinkedIn Learning. We also work with external programs and certifications that can support you in your professional development.

Our corporate culture is based on collaboration, innovation, and helpfulness. We promote open communication, teamwork, and the exchange of knowledge. Our values include integrity, responsibility, and continuous improvement.

Typical Workday as Administration Team Member

Each day in the administration team is different, which is what makes our job so exciting. We typically begin with a brief review of incoming requests and emails. Then, we jump right into coordinating: forwarding customer inquiries, scheduling appointments, approving licenses, and creating new orders in the structural system.
Throughout the day, we collaborate with colleagues from support, sales, and our international locations, often via Microsoft Teams or in person. We keep track of ongoing processes and provide support wherever needed.

Among other tasks, we also handle issues such as approving courses for students, checking invoices, and adjusting digital workflows in our tools. Our tasks vary, but our mission remains the same: to keep things running smoothly in the background and contribute to the bigger picture.
What's essential for this? Teamwork, a positive attitude, and attention to detail.

Ready to make a difference?

Play an active role in shaping the future of the international family business and become part of a great team. If you are looking for new opportunities to advance your career and realize your potential, you've come to the right place!

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