The Dlubal Software website provides users with the opportunity to subscribe to our company's newsletter. We use a newsletter to inform our customers, interested parties, and business partners at regular intervals about:
- New products
- Practical tips
- Product recommendations
- New services
- Exclusive promotions
- Practical / free services
- Interesting projects designed with Dlubal Software
- Current trends
Subscription to Our NewsletterThe input window used for this purpose determines which personal data are transmitted to the controller when subscribing to the newsletter.
The data subject can only receive our company's newsletter if (1) the data subject has a valid email address, and (2) the data subject has subscribed to the newsletter. For legal reasons, a confirmation email is sent to the email address entered for the first time by the data subject, using the double opt-in procedure. This confirmation email is used to check whether the owner of the email address, as the data subject, has authorized the newsletter subscription.
Data Collection for Subscription
When registering a new newsletter subscription, we save the IP address assigned by the Internet service provider (ISP) of the computer system used by the data subject at the time of subscription, as well as the subscription date and time. This data collection is necessary to be able to trace the (possible) misuse of the email address of the data subject at a later point in time, and thus it is used by the controller as a legal protection.
The personal data collected when subscribing to the newsletter are only used to send our newsletter. Furthermore, newsletter subscribers may be informed by email if necessary for the operation of the newsletter service or a corresponding registration (for example, if changes are made to the newsletter offer or to the technical conditions).
The personal data collected as part of the newsletter service are not transmitted to third parties, except to our legally independent Dlubal branches in the shared customer management system (CRM).
Withdrawal of Consent at Any Time
The data subject can cancel the subscription to our newsletter at any time. The consent to store the personal data given to us by the data subject for the purpose of sending the newsletter may be withdrawn at any time. To withdraw consent, every newsletter contains a corresponding unsubscribe link. It is also possible to unsubscribe from the newsletter at any time directly on the website of the controller, or to inform the controller in another way.
The Dlubal Software newsletter contains tracking pixels. A tracking pixel is a miniature graphic that is integrated in emails sent in HTML format to enable log file recording and analysis. This allows for a statistical evaluation of the success or failure of the online marketing campaigns. Using the integrated tracking pixel, Dlubal Software may recognize whether and when an email was opened by the data subject, and which links in the email were accessed by the data subject.
These personal data collected via the tracking pixels contained in the newsletters are stored and evaluated by the controller in order to optimize the newsletter dispatch and to better adapt the content of future newsletters to the interests of the data subject. These personal data will not be transmitted to third parties. The data subjects may withdraw the separate declaration of consent given via the double opt-in procedure at any time. After the withdrawal, the personal data will be deleted by the controller. Dlubal Software automatically interprets newsletter unsubscription as a withdrawal.
Newsletter as Product Recommendations and Practical Tips
As a Dlubal customer or recipient of our services (that is, using a demo, trial, or student version), you will receive newsletters from us as product recommendations and practical tips. In this case, you will receive our newsletter regardless of whether you have subscribed to it. In this way, we want to inform you about products from our offer that may be of interest to you, based on your recent purchases from us. You will also find useful tips on using our software here.
If you no longer wish to receive any newsletters or any promotional messages from us, you may object at any time. Please address your objection in writing (for example, by email, fax, letter) to our contact address or unsubscribe on the Newsletter Subscription page. Of course, you will also find an unsubscribe link at the end of each newsletter.
The legal basis is Art. 6(1)(f) of GDPR and Art. 7(3) of the German Act Against Unfair Competition (UWG).
Our data protection officer can assist you with requested information, suggestions, or concerns.