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Quick Support and Answer

“If only all software companies were as fast as Dlubal Software with support and answering questions!”

You're the Best!

“Thanks, you’re the best!
Great program to use …. when the support has the right answers.”

M.Sc. Bastian Ackermann

Customer Support

Mr Ackermann provides technical support for customers of Dlubal Software and takes care of their requests.

Dipl.-Ing. (BA) Markus Baumgärtel

Customer Support

Mr Baumgärtel provides technical support for customers of Dlubal Software.

Dipl.-Ing. Moritz Bertram

Product Engineering & Customer Support

Mr Bertram is responsible for the development of CONCRETE modules as well as technical support for customers.

Dipl.-Ing. (FH) Steffen Clauß

Product Engineering & Customer Support

Mr Clauß is responsible for the product development and quality assurance in the field of steel structures, connections, and program interfaces. He also provides technical support for customers.

Dipl.-Ing. (FH) René Flori

Head of Customer Support

Mr Flori is a leader of the customer support team and also provides technical support for customers of Dlubal Software.

Dipl.-Ing. (FH) Stefan Frenzel

Product Engineering & Customer Support

Mr Frenzel is responsible for the development of DYNAM products. Additionally, he provides technical support for customers.

Dipl.-Ing. (FH) Walter Fröhlich

Product Engineering & Customer Support

Mr Fröhlich is responsible for the development of CONCRETE products. Additionally, he provides technical support for customers.

Dipl.-Ing. (FH) Wieland Götzler

Product Engineering & Customer Support

Mr Götzler is responsible for the development of the STEEL and TOWER modules as well as for technical support.

Dipl.-Ing. Thomas Günthel

Customer Support

Mr Günthel provides technical support for customers of Dlubal Software.

Dipl.-Ing. (FH) Paul Kieloch

Product Engineering & Customer Support

Mr Kieloch is responsible for the development of the CONCRETE modules. As technical support, he answers the questions of our customers.

Dipl.-Ing. (FH) Bastian Kuhn

Product Engineering & Customer Support

Mr Kuhn is responsible for the development of products for timber structures. In addition, he provides technical support for customers.

Dipl.-Ing. (FH) Adrian Langhammer

Product Engineering & Customer Support

Mr Langhammer is responsible for the development of the CONCRETE and RF‑TENDON modules. As a technical support, he answers the questions of Dlubal Software customers.

Dipl.-Ing. (BA) Sandy Matula

Customer Support

Ms Matula is a member of the technical support team and provides answers to questions of our customers.

Dipl.-Ing. (FH) Gerhard Rehm

Product Engineering & Customer Support

Mr Rehm is responsible for the development of products for timber structures. In addition, he provides technical support for customers.

Ing. Jan Rotrekl

Customer Support

Mr Rotrekl takes care of Dlubal Software customers in the Czech Republic. He provides technical support by phone or by e‑mail.

M.Sc. Christoph Schäfer

Customer Support

Mr Schäfer provides technical support for customer of Dlubal Software.

Dipl.-Ing. (FH) Dr. Gerlind Schubert, M.Sc.

Product Engineering & Customer Support

Ms Schubert is responsible for the development of the DYNAM Pro add‑on modules. In addition, she provides technical support for customers.

Sonja von Bloh, M.Sc.

Product Engineering & Customer Support

Ms von Bloh is responsible for the development of the SHAPE‑THIN program. As a member of the technical support team, she answers questions for Dlubal Software customers.

Dipl.-Ing. (FH) Robert Vogl

Technical Editor, Product Engineering & Customer Support

Mr Vogl creates and manages technical documentation of Dlubal Software. In addition, he is responsible for the development of SHAPE‑THIN and provides customer support.

Contact us

Contact to Dlubal

Do you have any questions about our customer support?
Contact us, use our technical support, or find various suggested solutions and useful tips on our FAQ page.

+49 9673 9203 0

info@dlubal.com

Why Dlubal Software?

Solutions

  • More than 25,000 users in 71 countries
  • One software package for all application areas
  • Short learning time and intuitive handling
  • Service provided by experienced engineers
  • Excellent price/performance ratio
  • Flexible modular concept, extensible according to your needs
  • Scalable license system with single and network licenses
  • Proven software used in many well-known projects

First Steps

First steps

We provide hints and tips to help you get started with the main programs RFEM and RSTAB.