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2025-12-24

License Problem SHAPE-THIN 7.5 | DICKQ

My license does not work. What can I do?


Answer:

In principle, outdated products can also be used with Windows 11. Only the THALES license driver limits the correct use with older operating systems.
Here you will find an overview of the operating systems on which the products can be run:

Operating Systems for RFEM and RSTAB

SHAPE-THIN 7.5 and SHAPE-MASSIVE are based on the RSTAB 7 version series, so we can only guarantee that they will run on Windows Vista/Windows 7.

However, if you have updated your operating system, you can only try the following steps:

Unzip and copy the hasp_rt.exe into the path C:\Program Files\Common Files\Dlubal\

https://www.dlubal.com/files/73dd0b45-7e6a-4d31-b744-19e6da07112f/hasp_rt.zip

Alternatively, follow the instructions from THALES:

If this does not work either, you may be able to run a stand-alone solution with your IT department using an old PC where Windows Vista/ Windows 7 is installed.

SHAPE-THIN 8/ SHAPE-THIN 9 are compatible with Windows 11 without any problems.


Author

Mr. Hoffmann provides customer support to Dlubal users.



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