Legal Notice

State: 2023

  • Legal Notices

Privacy Policy - Webshop


Use of Our Webshop

If you would like to order in our webshop, it is necessary for the conclusion of the contract to enter your personal data or transfer them from the existing customer account. We need the data that you provide in order to process your order.

Mandatory information required to process the order is marked separately; further information is voluntary.


Customer Account

If you purchase a product from Dlubal Software or use one of our services for the first time (for example, trial, student version), we will set up a password-protected customer account, which you can use to view and manage user-related and other data.

More information is available at Customer Account.


Storage Period for Your Data

Due to commercial and tax law requirements, we are obliged to save your address, payment, and order data for a period of ten years. However, we will restrict processing after two years; that is, your data will only be used to comply with legal obligations.


Data Security

Your credit card data are not stored, but are collected and processed directly by our payment service provider. We use technical and organizational measures to secure our website and other systems against loss, destruction, access, or manipulation of your data by unauthorized persons.

To prevent unauthorized access by third parties to your personal data, especially financial data, the order process is encrypted using TLS technology.

Contact Us

Contact Dlubal

If you have any questions about this privacy policy and the processing of your personal data, you can contact our internal data protection officer via email at [email protected].

Our data protection officer can assist you with requested information, suggestions, or concerns.

(267) 702-2815

[email protected]