1275x
002653
2019-03-19

Question

Our NET‑SOFTLOCK has CLONED status and has been replaced. How can I remove the old NET‑SOFTLOCK from the Admin Control Center?


Answer:

To remove the cloned license, proceed as follows:
1. Go to http://localhost:1947 to access the "Admin Control Center" (ACC).
2. In the Admin Control Center (ACC), find the target license "Sentinel SL AdminMode".
3. Click the "Certificates" button on the right of the SL description.
4. Note the name of the corresponding certificate and the path to the certificate base in the "Certificates" section: The default path is: C:/Program Files (x86)/Common Files/SafeNet Sentinel/Sentinel LDK/installed
5. Delete the certificate file in the directory C:/Program Files (x86)/Common Files/SafeNet Sentinel/Sentinel LDK/installed.
6. Restart the server.