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2024-06-06

Cloud Calculation Error Message

I would like to start my calculation in cloud. However, I get the error message "File upload has failed with the error SSL handshake failed." What is the problem?


Answer:

This error message says that something went wrong while uploading the file to the calculation server.

There can be many reasons for this.

The most likely cause is that the file is too large to upload.
The maximum file size is 100 MB. Partial results may already be available. Delete the FE mesh and try to start the cloud calculation again.

Your firewall may be preventing RFEM from setting up the Internet connection to the calculation server. In this case, check the firewall settings and contact your administrator, if necessary.


Author

Mr. Faulstich is responsible for the quality assurance of the RFEM program and provides customer support.