Our NET-SOFTLOCK has the status CLONED, what can we do?


There can be various reasons for the CLONED status. To solve this problem, please provide us with the following information.

  • Was the NET-SOFTLOCK operated on a virtual machine or a physical server?
  • Have you modified the hardware?
  • When operating on a VM, has it been moved to a different host?

Please send us the C2V file of NET-SOFTLOCK. To do this, open the Admin Control Center on the server at http://localhost:1947. Among Sentinel Keys, you can find the CLONED NET softlock and a "C2V" button at the end of the line.


Cloned C2V

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