5587x
002849
2019-04-09

Question

How do I deactivate a softlock?


Answer:
To deactivate a softlock, please proceed as follows:

  1. Download our deactivation tool. https://download.dlubal.com/?file=DeactivateLicense.zip
  2. Extract the ZIP archive on the PC with the active softlock.
  3. Run the tool by double-clicking "DeactivateLicense.exe".
  4. Select the softlock that you want to deactivate and click "Deactivate".
  5. After the deactivation, please send us the *.*ack file.