1213x
004365
2020-03-04

Authorization Error in SHAPE-THIN 9 Due to Missing License

I have installed SHAPE‑THIN 9. Now, I get a warning message that the authorization failed. The program is only available as a demo version.


Answer:

You have a license for the program SHAPE‑THIN 7 or SHAPE‑THIN 8. Your service contract includes all updates within these program versions.

However, SHAPE‑THIN 9 is a fee-based upgrade. Our sales department will give you a cost quote for switching programs.


Author

Mr. Rehm is responsible for developing products for timber structures, and he provides technical support for customers.



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