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005096
Amy Heilig, PE
2021-10-11

RFEM 5 Continued Support

I would like to continue using RFEM 5. What's next for support and maintenance of RFEM 5?

Answer:

RFEM 5 is supported in parallel to RFEM 6 and will be maintained with further updates. These updates mainly include the correction of small program bugs as well as adjustments to changes in operating systems and graphics cards in order to maintain functionality. New features and further developments are implemented exclusively in the RFEM 6 software generation.

Support for RFEM 5 continues until further notice as long as there is a valid service contract for RFEM 5. In order to benefit from upgrade conditions, a valid service contract for RFEM 5 is also required.

Purchased RFEM 5 licenses can continue to be used in parallel with RFEM 6 even after a complete upgrade to RFEM 6.

FAQ 005092 | Do I lose access to RFEM 5 when upgrading to RFEM 6?
RFEM 5 and RFEM 6 Splash Screen
Author

Amy Heilig is the CEO of the USA Subsidiary Office in Philadelphia, PA. She is responsible for sales, technical support, and continued program development for the North American market.

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