FAQ 000261 EN-US

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12/01/2017

000261

Gerhard Rehm

Installation

RFEM

RSTAB

What do I have to consider when installing and starting the programs by Dlubal Software?

Answer

Preparation
Before you start the installation, please check if you have the administrator rights. Then, you can start the installation by double-clicking or [Open]ing the downloaded *.exe file. If you have obtained a dongle for your licence, connect it to your computer after the installation is completed.

Installation Process
Select the language in the start dialog box. There are twelve languages available for the installation process. The language of the graphical user interface can be changed anytime after the installation. Then, follow the instructions of the Installation Wizard.

Dongle driver
As soon as the installation process has been completed successfully, connect the dongle (hardlock) to a USB interface on your computer. The dongle driver will be installed automatically.

Full Version or Trial Version
When opening RFEM, RSTAB, SHAPE-THIN, etc. for the first time after the successful installation, you have to decide whether to use the program as a full version or a trial version running for 90 days. To run as a full version, you need a dongle (hardlock) and an authorization file Author.ini . This authorization file contains coded information about your license(s). Usually, we send you the file via e-mail. You can also access the authorization file from your Dlubal account . Save the Author.ini file on your computer. Then, use the [Browse] button to specify the path to the Author.ini file.

Each work station requires the authorization file. You can copy the file as often as you like. However, if the content will be changed, it cannot be used anymore for authorization. Please check also the date of the file to make sure that you always use the current authorization. Some problems (e.g. an add-on module runs only as a demo version) are due to an outdated authorization file. After you start RFEM or RSTAB, you can check which add-on modules are available as full versions by using menu "Help → About RFEM/RSTAB." By using the menu "Help → Authorization → Load Authorization File," it is possible to update the authorization without reinstallation.

Problems
When problems occur during the installation, close all running applications by using the Task Manager (Ctrl+Alt+Del), in particular printer toolboxes, scanner tools and antivirus software. Now, try to perform the installation again. The drivers and programs that have been stopped will be available again after restarting the computer.

User Rights
Minor adjustments are required in order to use RFEM, RSTAB, or SHAPE-THIN also with the rights of a user. For this, read the instructions in the User Rights document (available via the link below) or watch the User Rights video .

Keywords

installation authorization file authorization

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  • Updated 03/25/2021

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