FAQ 002241 EN 1 December 2017

Licensing & Authorisation

The softlock license is not available, what can I do?

Answer

Thank you for your request. Please try the following first:

1. Start RFEM / RSTAB as administrator by right-clicking on the icon and selecting "run as administrator".

2. Read the Author.ini again and then restart the program.

3. If this did not work, please send me the authorization.txt, which you can create via Help> Authorization> Diagnosis.

Have you changed the hardware of your computer, changed or reinstalled another computer or the operating system since the last functional activation?

Keywords

softlock reactivation activation

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