FAQ 002274 EN

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3 September 2019

002274

Gerhard Rehm

Import / Export & BIM

RFEM

RSTAB

When exporting to Excel, I get the error message "Microsoft Excel is not installed on this computer" or the export function to Excel is grayed out and cannot be selected, although Excel is installed. Why?

Answer

In this case, the COM interface of Excel is not registered correctly. Reasons for this can be: B. be:
  • "Registry cleaners" (e.g. CCleaner ...) have destroyed the registry
  • The anti-virus software blocks the export
  • Missing user rights
In most cases, it is sufficient to re-register the Excel COM server. To do this, you can start DLInstaller.exe by right -clicking "Run as administrator". In the case of a standard installation, this is located in the following folder:
  • Windows 7/8 64-bit: C:\Program Files (x86)\Common Files\Dlubal\ImportExport\RX-Revit Windows 7/8 32-bit: C:\Program Files\Common Files\Dlubal\ImportExport\RX-Revit
Then switch to the "Diagnostics" tab and start the process (see Figure 2). Then start RFEM/RSTAB to test the export/import again.

If this workflow is also unsuccessful, Excel must be reinstalled.

Keywords

Excel not installed warning No. 934

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  • Updated 5 April 2021

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