I have purchased the RF-/JOINTS add-on module. However, after importing the new authorization file, the demo version is only available. Why is that?

Answer

RF-/JOINTS is divided into several joint groups. Each of these joint groups requires a separate licence key. If RF-/JOINTS detects a key, the joint group is marked with a green circle (see Figure).

In your case, you have probably selected a joint group that is not licenced. Therefore, please set the joint group that you have purchased. The message about the demo version should then disappear.

Keywords

joint demo mode licence

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