How can I carry out a system diagnostics and send it to customer support?


To do this, open the "System Diagnoses" option in the "Help" menu and click the "Send Email" button.

Figure 01 - System Diagnostics

This feature prepares an e-mail with your system, register, and authorization information.


System diagnostics System information Authorization Windows registry

Contact us

Contact to Dlubal

Did you find your question?
If not, contact us via our free e-mail, chat, or forum support, or send us your question via the online form.

+49 9673 9203 0

RFEM Main Program
RFEM 5.xx

Main Program

Structural engineering software for finite element analysis (FEA) of planar and spatial structural systems consisting of plates, walls, shells, members (beams), solids and contact elements

Price of First License
3,540.00 USD
RSTAB Main Program
RSTAB 8.xx

Main Program

The structural engineering software for design of frame, beam and truss structures, performing linear and nonlinear calculations of internal forces, deformations, and support reactions

Price of First License
2,550.00 USD