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003231
2019-06-27

System Diagnostics in RFEM 5 / RSTAB 8 / SHAPE-THIN

How can I carry out system diagnostics in RFEM 5 or RSTAB 8 and send it to customer support?


Answer:

Select System Diagnostics in the Help menu of the programs RFEM 5, RSTAB 8, SHAPE‑THIN, or SHAPE‑MASSIVE to create a system report.

Then, click the button with the Send Email function. This feature prepares an email with your system, register, and authorization information, which you can then send to the support team.


Author

Andreas is responsible for the development of RSTAB, RFEM, and RWIND Simulation, as well as the membrane structure division. In addition, he coordinates quality assurance processes and provides technical support to customers.



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