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003231
2019-06-27

System Diagnostics in RFEM 5 / RSTAB 8 / SHAPE-THIN

How can I carry out system diagnostics in RFEM 5 or RSTAB 8 and send it to customer support?


Answer:
Select System Diagnostics in the Help menu of the programs RFEM 5, RSTAB 8, SHAPE‑THIN, or SHAPE‑MASSIVE to create a system report.


Then, click the button with the Send Email function. This feature prepares an email with your system, register, and authorization information, which you can then send to the support team.

Author

Mr. Niemeier is responsible for the development of RFEM, RSTAB, RWIND Simulation, and in the area of membrane structures. He is also responsible for quality assurance and customer support.